JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Team
The Global Mobility Team is the ultimate cross-functional team. Every day we work with key stakeholders across the organization to ensure we are able to bring the best talent into different locations. We also liaise with our immigration, tax and relocation vendor to ensure they are meeting their SLAs and that each case is handled with the care and consistency in line with our policies. We focus on guiding JLL employees as they navigate moving themselves and their families across borders in the most efficient and compliant way.
About the Role
Reporting to the Director, Global Mobility EMEA&APAC, this role provides support for our global relocations including long term and short term assignments, and permanent international transfers. Will work closely with the global mobility team and mobility providers in the implementation and execution of our global mobility policies.
What You’ll Do
- Consult with internal and external partners on global mobility matters and employee assignments.
- Act as primary point of contact for employees on all aspects of global mobility. Handle employee queries and assist with complex issue resolution.
- Coordinate with service providers to initiate cases and ensure timely service delivery according to SLAs.
- Prepare cost projections and assignment letters as applicable.
- Ensure our vendor management system and internal records are up to date and compliant.
- Monitor our email and ticketing system and triage incoming assignments.
- Prepare workable quarterly dashboards and PowerPoints for appropriate case load.
- Review vendor invoices against proposed costs; escalate inaccuracies as necessary.
- Assist with ad hoc projects, and other duties as assigned to you by your manager
What You’ll Need
- BA/BS degree or equivalent practical experience
- At least 2+ years of Global Mobility work experience, ideally in-house or consultancy
- Excellent organizational skills and attention to detail
- Project management knowledge
- Basic understanding of tax, social security, and immigration
- Strong skills in Microsoft Excel and PowerPoint would be an asset
- Excellent interpersonal and communication skills, and a team player mindset
- Fluent written and verbal English
Location:
On-site –London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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