Hardware Installation Technician
Top Secret
Posted on 3/25/2024
Rackner

11-50 employees

Provides DevSecOps, AI, and cloud-native solutions
Company Overview
Rackner, a Kubernetes Certified Service Provider and member of the Cloud Native Computing Foundation, offers cutting-edge solutions in DevSecOps, AI/ML, and edge computing, demonstrating technical prowess by leveraging advanced technologies like Kubernetes and WebAssembly. The company's diverse clientele, ranging from hypergrowth startups to federal agencies, attests to its industry leadership and competitive advantage. Furthermore, Rackner's recognition as #2336 on the Inc 5000 List of Fastest Growing Companies underscores its rapid growth and potential for future success.
Consulting
Aerospace

Company Stage

N/A

Total Funding

N/A

Founded

2015

Headquarters

Silver Spring, Maryland

Growth & Insights
Headcount

6 month growth

27%

1 year growth

133%

2 year growth

180%
Locations
Washington, DC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Hardware Engineering
Computer Hardware Engineering
System Hardware Engineering
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • Minimum of 2 years of experience in hardware installation or related role.
  • Active Top Secret clearance with eligibility for Sensitive Compartmented Information (SCI) access.
  • Knowledge of hardware components and configurations.
  • Strong communication and customer service skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Certifications such as CompTIA A+ and CompTIA Server+ are preferred but not required.
  • Flexible working hours, including availability for on-call duty and occasional weekend work.
  • Willingness to undergo additional training as required.
  • Ability to travel domestically and internationally as needed.
Responsibilities
  • Install, configure, and troubleshoot hardware systems, including desktops, laptops, servers, and peripherals.
  • Perform hardware upgrades and replacements as necessary to meet organizational requirements.
  • Coordinate with vendors and suppliers to procure hardware components and accessories.
  • Ensure compliance with hardware security policies and procedures during installations.
  • Collaborate with IT teams and end-users to plan and schedule hardware installation projects.
  • Provide technical support and assistance to end-users regarding hardware-related issues.
  • Document hardware configurations, specifications, and installation procedures for reference and knowledge sharing.
  • Troubleshoot and resolve hardware installation issues promptly and effectively.