Executive Assistant

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The Executive Assistant’s primary role is to be the ‘right hand person’ within a high profiled household. The individual must be able to understand the importance of prioritising meetings, able to manage personal appointments and be a trusted support for personal and work situations.

As an Executive Assistant you will

• Read and respond to all emails
• Manage a high volume of requests for Events/collaborations/celebrities/ private clients and weddings and ensure all requests are responded to within a timely manner 
• Managing responses to celebrities’ texts and Instagram messages that the principal works closely with
• Own and coordinate schedules for the upcoming weeks
• Being present onsite during working hours (with flexibility)
• Create a checklist every morning to check through work and personal
• Being on top of scheduling and timings and to navigate Principals during busy periods
• Book all personal appointments (Dentist, Skin appointments, Hair, Gym, and Facials)
• Working closely with the house staff to ensure efficiency with cleaning, housekeeping, washing and dog walking. Implementing systems – Housekeeping/Laundry/Dressing Room
• Travel – Managing visas, Credit Card Limits/Currency. Ensuring schedule and briefing docs are produced and given ahead of time, ensuring internal teams are getting the info they need and that briefing slots with relevant the team are booked in. Being adaptable and managing the principals ever-changing schedule whilst travelling, supporting them (either on the ground or in the air), being available out of hours on the Principals time zone if needed.

Who you will work with

• Ensuring there is an effective working relationship between the Executive Assistant, and the individuals they will support
• Liaise with the Family, cross functionally and with global teams within Brand

About you

• Excellent people skills and the proven acumen to handle both delicate and complex situations whilst juggling multiple responsibilities.
• Excellent written and oral communication skills
• Demonstrated ability to work in a fast-paced environment and proven ability to manage senior stakeholders across a business.
• Demonstrated experience of dealing with highly confidential information
• Ability to balance long term projects with the urgency of immediate demands.
• Excellent workload prioritisation
• Strong presentation skills and the ability to convey complex messages succinctly and convincingly.
• Experience of giving, receiving, and acting upon constructive feedback
• Able to act with integrity
• A high degree of emotional intelligence
• Ability to work flexibly, particularly under pressure

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

 At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!