If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $116,000.00 - $174,100.00

Job Description

Essential Functions and Responsibilities:

• Formulates hypotheses around behavior and engagement and can turn that hypothesis into Research Studies
• Work to define and prioritized unknowns and assumptions
• Helps their team deliver value to our customers by making critical trade-off decisions
• Coordinates with other teams to create experiences that transcend technical boundaries
• Creates connections between product experiences
• Connects deliverables to customer and business KPIs
• Strategic planning around Product Launch timing, communication, and training
• Creates and implements post-launch data collection and analysis plans
• Develop strong relationship with Stakeholders
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Ability to identify a short term vision for their product
• Customizes communication to the audience
• Quickly and effectively distills information
• Proactive communication
• Uses various qualitative and quantitative data collection methodologies to inform product decisions
• Highly skilled in product discovery methods
• Understands tradeoff in technical choices

Competencies: 

Organizational or Student Impact:

• Works on assignments of medium to complex level.
• Structure project plans and manages cost-effective execution of tasks.
• Limit errors to prevent impact to client operations, costs, or schedules.
• This individual will follow established processes and protocols.

Problem Solving & Decision Making:

• Individual meets department and personal goals with some direction/ supervision.
• An important player on large technical projects and programs.
• Uses discretion to help design and implement solutions to somewhat complex problems.

Communication & Influence:

• Communicates with contacts both within and outside of function on matters that require explanation, interpretation, and advising; typically has responsibility communicating to parties outside of the organization.
• Works to influence parties within the function at an operational level regarding policies, practices, and procedures.

Leadership & Talent Management:

• May be responsible for providing guidance, coaching, and training to other employees within the technical area.
• May manage technical projects at this level, requiring responsibility for the delegation of work and reviewing others’ work products.

Job Qualifications:

Minimum Qualifications:

• 4+ years of demonstrated experience working as a Software Product Manager or similar role
• Experience working in Agile environments  
• Excellent presentation, written and verbal communication skills 
• Strong passion for exploring and understanding customer needs 
• Leadership instincts with a positive team building approach

Preferred Qualifications:

• Experience in Education Technology
• Bachelor’s degree
• Experience with Cloud based ERP Systems; Salesforce, Workday, ServiceNow 

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI