Zendesk CX Systems Program Manager
Confirmed live in the last 24 hours
Udemy

5,001-10,000 employees

Online course provider
Company Overview
Udemy’s mission is to create new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. They are building a shared knowledge repository to help people learn.
AI & Machine Learning
Education

Company Stage

Series A

Total Funding

$396.4M

Founded

2010

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

10%

2 year growth

31%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
JIRA
CategoriesNew
Product Management
Product Operations
Product
Requirements
  • 6+ years of experience in operations systems and processes
  • 3+ years of direct experience in Zendesk system administration
  • Familiarity with Jira for Agile project management
  • Exceptional spoken and written communication skills
  • Self-starter mentality
  • Strong willingness and ability to provide guidance and support to non-technical and junior colleagues
Responsibilities
  • Customer Support and Experience Tool Administration
  • Technical Project Management
  • Documentation and Enablement