Full-Time

Audit Director

Bank Audit, Consumer Lending, Member Debt Services & Mortgages

Posted on 1/11/2025

USAA

USAA

10,001+ employees

Financial services for military members and families

Fintech
Financial Services

Compensation Overview

$143.3k - $273.9kAnnually

+ Pay Incentives

Senior, Expert

Plano, TX, USA + 2 more

More locations: Charlotte, NC, USA | San Antonio, TX, USA

Relocation assistance is not available for this position.

Category
Auditing
Accounting
Required Skills
Data Analysis

You match the following USAA's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.
  • 3 years of direct team lead or management experience leading and directing work with both internal and external partners in a highly collaborative environment.
  • Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
  • Experience directly leading or managing work of both internal and external partners.
  • Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.
  • Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.
  • Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.
  • Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.
Responsibilities
  • Accountable for timely delivery and quality execution of audit plan/reports, issue validation, driving continuous monitoring activities, and ensuring appropriate risks are covered for assigned areas of responsibility.
  • Accountable for quality and providing technical engagement oversight, and approval of engagement risk assessment and audit scope.
  • Develops and maintains effective working relationships with key stakeholders across the enterprise to ensure audit objectives are effectively met and contribute to the overall mission of USAA.
  • Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.
  • Provides effective challenge and approval of audit engagement scoping, planning, fieldwork and reporting. Provides insight in reviewing audit issues and identified root cause. Recognizes and communicates impact of related issues, MRIAs, MRAs and Enterprise issues on audit engagements and risk profile.
  • Engages in multiple continuous monitoring and on-going risk routines. Prepares, reviews, and leads continuous monitoring and guides staff in advisory activities, special reviews and investigations.
  • Leads the implementation and monitoring of audit process and performance standards; identifies and recommends internal audit process improvements. Proactively identifies potential process concerns and follows-up to resolve issues with Audit Leadership.
  • Communicates effectively with key stakeholders across the enterprise and external regulators to ensure audit objectives are effectively met and contribute to the overall mission of USAA and risk-based and difficult messages are delivered timely.
  • Responsible for building, directly managing and developing diverse teams with the requisite knowledge and skillsets necessary to execute the audit plan through recruitment, training, coaching, skills assessment results review, performance management and related managerial activities.
  • Responsible for reviewing results of the annual risk assessment and providing input into the creation of the risk profile.
  • Updates universe risk assessment information with current and applicable research, industry feedback and audit results. Reviews audit universe for completeness for area of responsibility.
  • Responsible for the development of the annual Audit plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks.
  • Responsible for providing oversight of issue severity and impact to business processes and the control environment. Escalates broad and systemic themes to Audit and business leaders.
  • Effectively challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks.
  • Meets with and provides responses/requested information to regulators.
Desired Qualifications
  • In-depth experience in consumer lending (primarily auto finance), mortgage lending, credit card originations and servicing.
  • 5+ years of people leadership experience with a proven track record of leading and motivating audit teams, mentoring and coaching team members, delegating tasks effectively, and providing constructive feedback.
  • Ability to lead complex audits with a focus on high-risk areas and emerging trends.
  • Professional certifications, such as the CIA, CPA, CISA, CRCM, etc.
  • Large and/or mid-size financial services institution experience.

USAA provides financial services specifically designed for the military community, including active-duty members, veterans, and their families. The company offers a variety of products such as auto, home, life, and health insurance, as well as banking services like checking and savings accounts, credit cards, loans, and mortgages. Their retirement services include investment options and personalized financial planning. USAA operates on a membership model, allowing only military members and their families to join, which enables them to tailor their services to the unique financial needs of this community. Unlike many competitors, USAA's leadership team has military backgrounds, ensuring a deep understanding of their members' challenges. The company's goal is to promote financial wellness among its members by providing extensive resources and support, while also engaging in corporate responsibility initiatives to strengthen communities.

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, Texas

Founded

1922

Simplify Jobs

Simplify's Take

What believers are saying

  • USAA's digital banking initiatives enhance online experiences for its military community members.
  • The rise of personalized financial planning tools aligns with USAA's tailored services for military families.
  • Expansion of telematics in auto insurance could benefit USAA's competitive rate offerings.

What critics are saying

  • USAA faces cybersecurity vulnerabilities, highlighted by a $3.25 million data breach settlement.
  • OCC criticism indicates potential regulatory compliance risks for USAA's operational areas.
  • USAA's $10 million investment in San Antonio office spaces poses financial risks if market fluctuates.

What makes USAA unique

  • USAA exclusively serves military members, veterans, and their families, ensuring specialized services.
  • The company offers competitive auto insurance rates and banking services with no monthly fees.
  • USAA's leadership team has strong military backgrounds, aligning with their mission and values.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Adoption Assistance

Paid Vacation

Paid Holidays

Wellness Program

Professional Development Budget

INACTIVE