Come see what’s cookin’ at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and
exciting to cook meals from scratch. We have offices all over the world and we deliver delicious
meals to millions of people.  
We are the industry leader in meal-kit subscription services and we’re growing all the time. We
have distinct meal-kit services that cater to everyone with the most menu variety in the market,
which allows us to reach an incredibly wide population of people.
The HelloFresh team is diverse, high-performing, and international, and our work environment is
an inspiring space where you can thrive as a result.

Job Description:

As an Industrial Kitchen Technician, you will work with the maintenance team to maintain and
repair commercial and industrial cooking and food processing equipment to support operations
uptime and improve reliability of our systems. This role is the resident expert in mechanical,
electrical and/or kitchen equipment systems.

You will..

● Lead and educate compliance with all safety, food safety, and security standards

● Perform preventive maintenance and routine inspections on assigned ovens, braziers,
grills, formers, mixers, and ancillary equipment as needed
● Perform troubleshooting of assigned out of service equipment and correct issues, act as
an escalation point for lower level technicians, and escalate to leadership and/or vendors
as needed for additional troubleshooting
● Document all work in the computerized maintenance management system (CMMS) and
ticketing systems as appropriate
● Mentor all maintenance personnel in developing appropriate skill sets and knowledge of
equipment specializing in mechanical, electrical, and hot side equipment
● Lead root cause analysis of major downtime events
● Act as a network resource for technical issues and lead network-wide root cause
analysis
● Develop maintenance personnel knowledge on intermediate to advanced
troubleshooting and repair techniques for commercial/industrial cooking equipment
● Audit maintenance personnel work and provide feedback to improve performance and
quality
● Audit vendor work to provide feedback to leadership on quality of work and SLA
performance
● Write and/or modify PMs to standardize across the network and increase effectiveness
● Perform building project work as assigned

At a minimum, you have…

● 4-6 years of experience with commercial/industrial cooking and processing equipment,
including mechanical and electrical operations and/or small-system refrigeration repair
and maintenance
● Advanced understanding of machinery and equipment
● Basic computer skills
● Ability to read and understand drawings, schematics and diagrams
● Experience with repairs and maintenance of different types of cooking/processing
equipment to include combo ovens, gas and electric grills and cooking vessels, handheld
and stand mixers, forming and packaging equipment, automated conveyance, metal
detectors, and other types of commercial/industrial kitchen equipment
● Ability to troubleshoot, diagnose, and repair low voltage controls, safety circuits, motors,
heating elements, burners, blowers, heat exchangers, etc.
● Expertise with gas valve troubleshooting
● Fire suppression safety training
● Experience working with inputs, outputs, and PLC logic systems and ability to
troubleshoot these systems
● Ability to travel as necessary (up to 10%) for business purposes
● Excellent follow through, judgment, and common sense and a make it happen attitude
● Mechatronics associates degree or equivalent is preferred but not required

You’ll get...

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 4 weeks & PTO policy, as well as paid holidays off
• $0 monthly premium and other flexible health plans
• Amazing discounts, including up to 75% off HelloFresh subscription
• Flexible shift scheduling & advancement opportunities
• Emergency child and adult care services
• Snacks & monthly catered lunches
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for
employment because of race, color, religion, sex, sexual orientation, gender identity, national
origin, age, marital status, genetic information, disability or because he or she is a protected
veteran.