Facebook pixel

Senior Netsuite Administrator and Developer
Posted on 7/27/2022
Dallas, TX, USA
Experience Level
Desired Skills
Customer Service
  • Ability to influence and coordinate the efforts of others and drive consensus across a diverse group of functional, technical, and business resources with conflicting or competing priorities
  • Ability to coordinate a team of employees, vendors, and managed service providers to implement projects, enhancements, and improvements to NetSuite
  • Excellent written and verbal communication skills, including the ability to interact with senior leadership, technical and business resources, and outside parties (customers and service providers)
  • Exceptional time management skills and capable of working in a fast-paced, changing environment with competing priorities and effectively deal with ambiguity
  • Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions
  • Ability to hold self and others accountable for meeting deadlines and commitments
  • Effective problem-solving and analytical skills displaying exceptional attention to detail
  • Strong negotiation and conflict management skills
  • Strong customer and partner-focus
  • Desire to be part of a learning culture, where teamwork and collaboration are encouraged
  • Ability to drive work to completion effectively in a self-directed manner with minimal direction from manager
  • Ability and willingness to learn other areas and processes of NetSuite and assist others on the team to learn
  • Ability and willingness to drive a culture of partnership with our business stakeholders
  • Bachelor's degree in Computer Information Systems or related field OR equivalent experience
  • 5+ years hands-on senior level experience in a NetSuite Administrator / Developer role in a fast-paced, complex environment
  • Proven experience with all NetSuite customizations and tools, including but not limited to search, SuiteScript, SuiteFlow, SuiteAnalytics, and SuiteCloud
  • Experience supporting and/or implementing opportunity and fulfillment, order-to-cash, billing, record-to-report, multicurrency management, and procure-to-pay Accounting and Finance processes
  • Experience with agile methodologies and service desk tools, such as Jira
  • Build and deliver solutions to optimize the usability and functionality of Ansira's NetSuite implementation including customization, configuration, integration, creation of complex reports/saved searches, and all other ticket resolution
  • Communicate and collaborate with all stakeholders to plan and implement configuration and enhancement requests, ensure system integrity, and address system errors to maintain the smooth functioning of business processes
  • Implement and maintain 3rd party integrations, including but not limited to, Avalara (Tax), SAP Concur, payment processors, bank electronic fund transfers, CRM, and homegrown systems
  • Serve as the technical point of contact and provide day-to-day production support to end users with a focus on customer service
  • Maintain user roles/access and assign appropriate permissions/levels of access
  • Perform mass updates on a schedule or by demand
  • Stay up to date with recurring NetSuite releases, review relevant features and functionalities with our business teams, and create plans to implement
  • Create detailed technical documentation for new and existing changes
  • Perform a regular review of Ansira's NetSuite implementation to identify and address outstanding issues and collaborate with stakeholders on recommended optimizations
  • Assign cases to 3rd party managed services providers and ensure resolutions delivered timely and in accordance with procedures
  • Other duties as assigned

1,001-5,000 employees

Marketing agency
Company Overview
Ansira is structured with clients at the core to deliver digital, channel, and hyper-local marketing solutions that meet clients where they are on their customer experience journey.
  • Dynamic work environment
  • Professional development opportunities
  • Flexible work schedule
  • Health, dental, and vision insurance
  • Paid parental leave
  • Flex personal time off (PTO)
  • Volunteer time off (VTO)
  • Pet insurance
  • 401(k) matching
  • Employee assistance program
  • Employee-referral bonus program
  • Client-referral bonus program
  • Community involvement
  • Employee discount program
Company Values
  • Customer Fanatics: We fight & win together.
  • Re-Imaginers: We break the mold.
  • Relentless Movers: We always move forward.
  • Community Champions: We are better together.