Full-Time

Customer Experience Analyst

Posted on 6/3/2024

Sisense

Sisense

501-1,000 employees

Sisense enables seamless data integration and analysis.

Data & Analytics

Mid

Remote in USA

Required Skills
Agile
Python
R
SQL
Data Analysis
Requirements
  • Bachelor’s degree in Applied Mathematics, Social Sciences, Information Systems, or related field
  • Minimum of 3-5 years of experience in business analysis, data analysis, or related fields
  • Proficient in SQL, Excel, and data visualization techniques
  • Experience with cloud data technology, database querying, and data modeling techniques
  • Deep understanding of business processes, product engagement, product enablement, customer success, and support operations
  • Excellent verbal and written communication skills
  • Proven track record of collaborating with cross-functional teams
  • Experience with project management methodologies (e.g., Agile, Scrum)
  • Meticulous attention to detail and commitment to delivering high-quality work products
  • Ability to think strategically and anticipate future business needs
  • Experience with BI tools, SQL, data modeling, data visualization, statistical analysis
  • Comfortable with R or Python for statistical analysis
Responsibilities
  • Collaborating with cross-functional teams
  • Executing analytics projects to change business outcomes
  • Tracking and monitoring key performance indicators
  • Communicating business performance drivers to senior leaders
  • Owning delivery for ad-hoc and strategic analytics projects
  • Preparing and publishing results of analysis
  • Serving as an expert technical resource for internal business partners
  • Identifying opportunities for strategic analytics use cases
  • Developing a roadmap of strategic analytics for the business

Sisense offers a single platform with three powerful solutions - Fusion Embed, Infusion Apps, and Fusion Analytics - enabling seamless data integration and analysis with or without code. The product is extensible and scalable, with cross-cloud flexibility and integration capabilities with major cloud providers, empowering businesses to create customized experiences and infuse intelligence everywhere.

Company Stage

Series E

Total Funding

$346M

Headquarters

New York, New York

Founded

2004

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-15%

2 year growth

-20%