Full-Time
Likewize
1,001-5,000 employees
Provides global tech protection solutions
No salary listed
Mid
Chennai, Tamil Nadu, India
- Strong critical thinking and problem-solving skills
- Experience in working with PL/SQL with advanced knowledge
- Contribute to the functional design and architecture of the solution
- Product configuration for implementation
- Development, support, maintenance, and implementation of a complex project module
- Respond to technical queries/requests from team members and customers
- Coach, guide, and mentor junior members in the team
Likewize provides protection solutions for technology disruptions, catering to clients such as major brands, telecommunications companies, and banks across more than 30 countries. The company addresses around 250 million tech-related issues each year, which include lost, stolen, or damaged devices, as well as malfunctioning technology and user support needs. Likewize's services encompass insurance, warranties, repairs, trade-ins, recycling, and premium tech services. Unlike many competitors, Likewize focuses on a comprehensive approach to tech protection by partnering with large corporations and directly serving end-users. The company's goal is to make every tech problem easy to resolve, ensuring that customers experience uninterrupted lives.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$732M
Headquarters
Southlake, Texas
Founded
1997
Simplify's Take
What believers are saying
- AI-driven customer service enhancements can reduce costs and improve satisfaction.
- The partnership with Newegg indicates growth in bundling protection services with purchases.
- Increasing demand for sustainable solutions boosts Likewize's recycling and trade-in services.
What critics are saying
- Leadership transition to Ryan O'Hara may lead to strategic shifts or disruptions.
- Revived trade secrets case could impact Likewize's operations and reputation.
- Genstar Capital's majority stake may pressure Likewize to meet investor expectations.
What makes Likewize unique
- Likewize offers comprehensive tech protection solutions across 30 countries.
- The company partners with major brands, telecoms, and banks for diverse client services.
- Likewize addresses 250 million tech-related issues annually, showcasing its extensive reach.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Hybrid Work Options
Wellness Program
Mental Health Support
Gym Membership
Employee Discounts
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -2%2 year growth
↑ 0%DALLAS, March 11, 2025 /PRNewswire/ -- Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately. Mr. O'Hara succeeds Rod Millar, who has served as CEO since 2019.Mr. O'Hara is a proven and accomplished leader, having previously served as CEO of several high-growth companies, including 2-10 Home Buyers Warranty, Shutterfly, Realtor.com, and The Topps Company. Throughout his career, he has successfully led these organizations to long-term, sustainable growth, working closely with his teams to drive innovation, operational excellence, financial discipline, and customer-centricity. Mr
DALLAS, March 11, 2025 /PRNewswire/ - Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately.
Doughty joins Alchemy from Likewize (formerly BrightStar), where he was president of global product, design, marketing, client ops and U.S. sales and business development.
Genstar Capital has acquired a majority stake in Likewize, a tech protection company based in Southlake, Texas, following its initial investment in March 2023. This move strengthens Genstar's commitment to Likewize's growth, with management and Brightstar Capital Partners retaining minority stakes. CEO Rod Millar highlighted the investment as a boost for innovation and market expansion. Likewize has grown its core business by over 30% since Genstar's initial investment. Terms were not disclosed.
This significant investment makes Genstar the majority investor in Likewize.