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Senior Technical Account Manager
Posted on 11/17/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Responsibilities
  • Quarterback post-sales implementation projects and become a trusted advisor to your customer
  • Educate and enable your customers' technical stakeholders on best practices relevant to their unique automation pipelines, program objectives, environments and constraints
  • Perform technical health checks of your customers' robotics systems in production, identifying risks and opportunities for continuous improvement across technical disciplines
  • Collaborate with Dexterity Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents
Desired Qualifications
  • Degree in Computer Science or an MBA
  • Professional experience in a technical customer-facing role
  • Strong analytical, quantitative, and problem-solving skills
  • Prior experience in technical support or technical consulting is desired
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption Diplomacy, tact, and poise under pressure when working with customers
Dexterity

51-200 employees

Robotic warehouse automation solutions
Company Overview
Dexterity's mission is to transform robotics to free people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities.
Benefits
  • Flexible vacation time
  • Comprehensive healthcare benefits
  • Retirement plan
  • Wellbeing & fitness offerings
  • Insurance programs
  • Discounts & perks