Full-Time

Product Operations Manager

Posted on 8/27/2024

Ridgeline

Ridgeline

201-500 employees

Cloud software for investment management firms

Enterprise Software
Fintech

Senior, Expert

Reno, NV, USA

Hybrid position requiring in-office presence.

Category
Product Operations
Product
Required Skills
Sales
Communications
Management
JIRA
Data Analysis
Requirements
  • 7+ years of work experience and a consistent track record of excellence in Product Operations, Product Strategy, Product Management, BizOps, Strategy Consulting, or similar Operations roles.
  • A customer-first mindset and ability to understand complex, technical products and articulate their value to non-technical audiences.
  • Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions.
  • Experience leading complex, cross-functional projects with multiple functional stakeholders.
  • Experience working directly with Product and Engineering teams.
  • Strong oral and written communication skills, with a keen attention to detail and proven ability to work effectively with multiple, cross-functional stakeholders.
  • Experience working with data analytics and other product development tools such as Productboard and Jira, using data to identify trends, generate insights, and solve problems.
  • A “can do” attitude, comfort with ambiguity, and ability to juggle multiple priorities simultaneously.
Responsibilities
  • Establish and manage a New Product Introduction (NPI) program at Ridgeline, partnering with stakeholders across Product Management, Product Strategy, Customer Experience, Sales, Legal, Finance, and Operations to define and scale the program in support of major product launches.
  • Partner with Ridgeline’s Technical Release Manager and Technical Writing team to support product launch timelines, approvals, and communications.
  • Build and maintain Ridgeline’s product catalog, closely aligning with Sales Operations and Strategy to ensure it remains a source of truth for customer-facing teams.
  • Support the creation of sales enablement and value engineering materials by tapping into relationships with Product Management, providing insight into product roadmaps and upcoming launches.
  • Scale the feedback loop of user insights from customers and front-line teams to Product Management, helping to shape the product roadmap and communicate timeline changes to GTM teams.
  • Contribute to a collaborative environment rooted in learning, teaching, and transparency.

Ridgeline develops cloud-based software designed for investment management firms, focusing on unifying applications and providing valuable data insights. Their software streamlines operations by connecting different departments within an organization, transforming the back office into a strategic asset. Ridgeline operates on a subscription model, allowing firms to access their services as software as a service (SaaS), which helps ensure consistent revenue and supports their growth. Unlike competitors, Ridgeline emphasizes a values-driven culture, prioritizing ambition, collaboration, and humor, while also engaging directly with customers through a design partnership program to tailor their solutions to real-world needs. The company's goal is to enhance operational efficiency and improve investment decision-making for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Incline Village, Nevada

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for mobile solutions boosts Ridgeline's market potential.
  • Real-time data analytics enhances investment decision-making for Ridgeline's clients.
  • Cloud-native architecture adoption supports Ridgeline's scalability and flexibility.

What critics are saying

  • Competition from established platforms like BlackRock's Aladdin is intense.
  • Rapid growth may strain Ridgeline's resources and affect service quality.
  • Subscription model risks financial instability if customer acquisition slows.

What makes Ridgeline unique

  • Ridgeline offers a unified cloud platform for investment management firms.
  • The company emphasizes values-driven culture and customer-centric design partnerships.
  • Ridgeline's software transforms back-office functions into strategic differentiators.

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Benefits

Stock option grants

Full medical, dental, & vision benefits

12-week paid parental leave

401K

Unlimited vacation

Dog-friendly

Annual Wellness Reimbursement

Annual Education Reimbursement

INACTIVE