Full-Time
Senior Client Services Representative
Care
Greencross Pet Wellness Company
Veterinary clinics and pet wellness
No salary listed
Collingwood, Australia
In Person
 Customer Experience & Support (1) |
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- Previous experience working within the animal care industry is essential.
- A genuine passion for customer service and helping people.
- Ability to communicate with empathy, professionalism, and confidence.
- Ability to remain calm and organised in a fast-paced environment.
- Excellent attention to detail and administrative skills.
- Ability to work collaboratively with a multidisciplinary team.
- Confidence managing multiple priorities simultaneously.
- Strong computer literacy and experience with Microsoft Office programs.
- Work as a Client Services Representative within a 24-hour specialist and emergency veterinary hospital.
- Work a set rotating fortnightly roster, including day shifts in week one, afternoon/evening shifts in week two, and one Saturday shift per fortnight.
- Veterinary nursing experience.
- Knowledge of EzyVet practice management software.
- Knowledge of medical privacy laws.
Greencross Pet Wellness Company is an Australian veterinary and pet-wellness company. It operates veterinary clinics that provide preventive care, consultations, surgery, diagnostics, dentistry, and ongoing health programs for companion animals. Pet owners use its local clinics and membership services for routine and complex veterinary needs. Clinical teams are supported by nursing, practice management, training, pharmacy and supply operations, technology, and central services. Roles include veterinarians, veterinary nurses, clinic leaders, customer-care staff, and corporate support.
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