Responsibilities

• Manage a BPA by providing strategic support to multiple call orders/projects with intersecting goals, requirements, and outcomes.
• Be accountable for the success of the BPA, including client relationship management, solution delivery, quality management, profit and loss, and contract execution.
• Serve as point of escalation for project and program risks and issues.
• Be the primary point of contact for the to the BPA’s Contracting Officer’s Representative (COR) and Task Order Contracting Officer’s Representative (TOCOR).
• Engage and build relationships with both technical and non-technical stakeholders to both inform project objectives and nurture new business opportunities to expand Bixal’s work for current agencies and offices.
• Prepare and deliver monthly reports.
• Identify business development opportunities and support Bixal’s capture efforts to expand our presence within programs or sectors.
• Support the preparation of call order price quotes, proposal content or solutioning as needed to foster growth from the BPA.
• Provide hands-on management to multiple projects under call order(s).
• Guide the work of other project managers and/or scrum masters; ensuring they are held accountable for nurturing high performing Agile teams, and teams are delivering on contractual deadlines and sprint commitments.
• Coach and mentor project teams—identify strengths and work to improve weaknesses to help team members grow.
• Build a trusting and safe work environment by facilitating production of work through open collaboration and transparency with an emphasis on problem-solving.
• Ensure quality of work is aligned with Bixal standards, including good CPARS.
• Define and implement processes to optimize efficiency and ensure deliverables achieve the utmost quality.
• Anticipate problems, issues and risks; identify solutions and implement mitigation strategies to help Agile teams iteratively adapt with an enthusiastic and positive attitude.
• Track call order budgets and provide regular project reporting to clients and Bixal leadership as required.
• Feel confident curating and presenting information in front of Product Owners, client stakeholders, or Bixal leadership as requested.
• Advocate for and implement best practices in challenging environments.
• Oversee staffing assignments and participate in recruiting activities to ensure delivery needs are being met.

Qualifications

• Bachelor’s degree in Business or a related discipline.
• Ability to undergo a background investigation by the U.S. Government and meet eligibility requirements for suitability.
• 12+ years of work experience in relevant management positions of increasing scope and responsibility, and several years leading high performing teams.
• Experience managing federal contracts is required, with understanding of federal procurement processes and contracts, including FAR regulations; have experience with federal guidelines, policies, and procedures.
• Experience managing BPA or Indefinite Indefinite Delivery, Indefinite Quantity (IDIQ) contracts for the government.
• Demonstrated history of interfacing with cross-functional teams and senior management, as well as external clients and other stakeholders.
• Demonstrated history of navigating issues and risks through solution identification and problem solving.
• Experience defining staffing structures and building high performing teams.
• Exceptional management and leadership skills.
• Excellent oral and written communications skills.
• Experience with human-centered design principles and adoption of Agile mindset.
• Acute attention to detail and excellent organization skills.
• Strong experience and comfortability with Microsoft Office suite, Sharepoint, Atlassian Product Suite, and virtual collaboration tools such as Miro.

Nice to haves

• Master’s Degree in a related field.
• Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP).
• Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification.
• A deep understanding of Drupal and experience successfully managing enterprise level Drupal projects.
• Experience managing projects for the U.S. Department of Transportation (DOT) and proven ability to build relationships with DOT stakeholders.