Core Duties & Responsibilities:

• Safety is our number one Core Value. Follow safe work practices consistent with company and client worksite policies.
• Exemplify and promote Core Values to foster and safeguard family-centric culture.
• Collaborate with customer representatives to coordinate and incorporate applicable quality expectations into the E2 Optics QMS.
• Engage and influence relevant operational personnel to promote their quality awareness to successfully comply with documented specifications and standards.
• Ability to develop QA/QC structure and tools that promote a quality awareness culture. Partner with field staff for successful implementation and execution.
• Issue, record, monitor and close nonconformance reports. Trend data to identify recurring issues.
• Conduct corrective action(s) verification audits for non-conforming observations.
• Train and coach internal employees to integrate quality awareness into daily activities.
• Practice excellence in the transfer of knowledge to trainees using effective teaching and learning strategies.
• Follows and complies applicable BICSI policies and procedures to attain and maintain instruction accreditation.
• Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities.
• Collaborates with internal disciplines (Operations, Safety, Quality) to execute internal technical training programs incorporating both academic and hands-on training techniques.
• Performs “Train the Trainer” activities to develop local technical training capabilities for existing content and standards.
• Works with internal subject matter experts to develop standards consistent with training content.
• Conducts duties in a positive and professional manner consistent with E2 Optics business expectations.
• Share better practices, innovations and lessons learned intra/inter-site to anchor them into standards.
• Supports and promotes E2 Optics policies, programs, and services.
• Technical – Serve as a technical resource for structured cabling standards, product selection, design, and installation methods in the field.
• Ability to conduct and support area kickoff meetings for the QA/QC responsibilities.
• Manage First Time Right checklists, ensure FTR checklists are being completed on time by each team.
• Maintain, document and share lessons learned as needed.
• Travel: The individual in this role should be able and willing to travel as required.

Education:

• High school diploma or GED required
• 10hr OSHA required, 30hr preferred
• Manufacturer Technical Certifications preferred

Experience:

• 5 – 7 years telecommunications/low voltage installation of both Copper and Fiber SCS systems.
• 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
• 2+ years of training and development experience.
• Familiar with Fluke, Viavi and other testing equipment.
• Experience with structured cabling,

Knowledge, Skills, & Abilities:

• 5 – 7 years telecommunications/low voltage installation of both Copper and Fiber SCS systems.
• 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
• 2+ years of training and development experience.
• Familiar with Fluke, Viavi and other testing equipment.
• Experience with structured cabling

Knowledge, Skills, & Abilities:

• Strong communication, coaching and collaborative skills.
• Demonstrate analytical, decision making and problem-solving skills.
• Ability to add value, contribute and actively participate as part of a team.
• Demonstrate professionalism with ability to engage effectively to build rapport with internal/external customers, program representatives and others.
• Ability to effectively coach, influence and encourage others in quality topics.
• Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
• Ability to work under time pressure and adapt to changing requirements with a positive attitude.
• Use strong oral/written communication and organizational skills to consistently exceed internal/external customers’ expectations.
• Disciplined, detail oriented, organized and self-starter.
• Ability to plan and prioritize tasks to efficiently conduct and complete scheduled activities.
• Ability to understand and comply with policies and standard operating procedures.
• Computer skills
• To perform this job successfully, and individual should have relevant, working knowledge of:
• Microsoft Office and software platforms (Word, Excel, Outlook, Power Point, Teams, Forms)
• Bluebeam Revu
• Bamboo HR
• NetSuites operating system