Director of Product
Unified Profiles
Posted on 10/23/2023

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
Data & Analytics

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Remote in USA
Experience Level
Desired Skills
  • Experience: 10+ years of product experience
  • Experience with highly technical, multi-workstream product launches; distributed systems experience a plus
  • You can translate between the technical details, customer problems, and business impact of the team's work
  • You are a strong communicator. From pitching our leadership team on what customers need to see from our products, to spec-ing a feature with a partner, you're able to thoughtfully and clearly explain fundamental reasons behind your decisions
  • You are organized and comfortable working with exec-level stakeholders and drive deep customer relationships
  • You can build highly leveraged products that can be used as the cornerstone for customers and internal teams alike
  • You're not shy about diving in deep with engineering, security, or the customer
  • You can run a tight ship, prioritizing a robust stream of work into cohesive, incremental releases
  • Drive the strategic direction and coordinate efforts around the Unified Profiles, including leading strategy around scale and activation across Twilio products
  • Collaborate cross-functionally to ensure alignment on the best strategic direction and market opportunities to tackle first, and liaising between Go-to-market (GTM,) Legal, Security and Marketing
  • Manage a team of senior product managers
  • Work directly with an incredibly talented team of senior engineers and product leads to help ship products that help create amazing customer
  • Build a company defining product-offering from the infrastructure layer up, and lead a critical new initiative for Twilio
  • Based in Colorado: $193,760 - $242,200
  • Based in New York, Washington State, or California (outside of the San Francisco Bay area): $205,200 - $256,500
  • Based in the San Francisco Bay area, California: $227,920 - $284,900
  • This role may be eligible to participate in Twilio's equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
Desired Qualifications
  • You've built & implemented advanced deterministic and probabilistic Identity Resolution at scale
  • Experience and familiarity with AdTech tools & ecosystem