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Full-Time

Account Manager

Pbm

Confirmed live in the last 24 hours

Lark Health

Lark Health

51-200 employees

AI-powered digital health coaching for chronic conditions

AI & Machine Learning

Compensation Overview

$88.6k - $122.3kAnnually

+ Bonuses + Stock Awards

Entry, Junior

Remote in USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Communications
Requirements
  • Experience in the Health-tech industry serving PBM’s and Health Plans
  • Proven track record of expansion within existing accounts
  • Experience in B2B or B2B2C Account Management/Customer Success
  • Excellent communication and interpersonal skills
  • Ability to work creatively and analytically in a problem-solving environment
  • Strong analytical and problem-solving abilities
  • Understand how to use data and how it tells a story
  • Ability to manage multiple competing priorities
  • Strong project management experience
  • Ability to travel up to 20% of the time
Responsibilities
  • Present the Lark solution/demo to potential client groups and employers, serving as the Subject Matter Expert (SME) representing Lark
  • Demonstrate deep product knowledge to identify customer opportunities for driving long-term value
  • Build and drive a strategic plan with each client, executing through your strong relationships with executive stakeholders and key decision-makers
  • Become a trusted advisor with your customers, helping them achieve their business/well-being objectives
  • Proactively monitor customer engagement across core metrics and understand the 'next best action' based on data trends
  • Understand and demonstrate key value drivers, anticipating expansion and renewal needs within the customer base
  • Collaborate with various internal Lark teams to ensure client contractual requirements are met
  • Address day-to-day client concerns

Lark offers a digital coaching program powered by AI for chronic condition prevention and management, including specialized programs for diabetes, hypertension, and general wellness. The program utilizes conversational AI coaching, personalized weight loss coaching, and daily educational content to deliver population-level outcomes and savings.

Company Stage

Series D

Total Funding

$215.3M

Headquarters

Mountain View, California

Founded

2011

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

-12%

2 year growth

-22%

Benefits

Medical, dental, and vision

Disability and life insurance

Employee assistance program

401(k) with employer contribution

Pre-taxed benefits

Home office stipend

Flexible time off

Paid parental leave

Wellbeing resources