KYC Operations Analyst

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.

Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 and LinkedIn's Top Startups, we’re here to help propel your career and together, make Moss a lasting success.

Our KYC Operations team is looking for a KYC Operations Analyst (f/m/d). 

This role will provide hands-on experience in Moss’s efforts to combat crime and fraud while offering a top-notch onboarding experience for our customers. 

You will play a key role in our Know-Your-Customer (KYC) activities, onboarding new customers while ensuring compliance with regulatory requirements, AML standards, and safety measures across all our markets.

Your responsibilities

Here's a bit more on what you can expect to be doing day-to-day:

• Customer onboarding support - you onboard new customers, review their data and ensure that the process is diligent, customer-oriented and efficient.

• Customer due diligence - you’ll collect and verify customer information to ensure compliance with the anti-money laundering (AML) regulation. 

• Documentation preparation and review - you’ll review and verify various documents, contact information, identification records, financial statements to ensure accuracy and compliance. 

• Collaboration - you’ll communicate effectively with internal teams and customers to convey and resolve issues. You’ll also continuously review, optimize and improve our internal processes to ensure a smooth experience.

About you

For this role, we are looking for someone with the following interests and abilities:

• Interest or experience in a customer-facing role, with a keen interest in regulated Banking or FinTech fields preferred

• You are fluent in both German (B2) and English (C1)
  

In addition, here are the skills and attributes we are looking for:

• Clear & collaborative communicator - You can convey complex regulatory information clearly, engage with stakeholders effectively, and ask the right questions to uncover potential risks.

• Attention to detail - You ensure precision in data analysis and documentation, identifying inconsistencies and maintaining compliance with regulatory standards.

• Ability to prioritize - You manage multiple cases efficiently, balancing urgency with thorough due diligence to meet deadlines without compromising accuracy.

• Investigative & Inquisitive Mindset - You have a natural curiosity and analytical mindset, enabling you to detect patterns, assess risks, and ensure compliance integrity.

• Proactive Problem-Solver - You anticipate potential risks, take initiative in resolving compliance gaps, and continuously seek ways to improve processes before issues arise.

About Moss

Moss is a SaaS scale-up founded in Berlin, with a team of 250+ people from 40+ nationalities in 6 offices across Europe. 

Our ambition is bold: to power every SMB’s spend across Europe - fully digital, AI-driven, and seamlessly integrated for complete control. To date, over 3700 businesses in Germany, Netherlands and the UK use Moss’ leading spend management product, with modules such as corporate cards, accounts payables, employee cash reimbursements and procurement.

Moss has raised a total of €180 million in funding and is backed by the most renowned tech investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures and A-Star.

Be part of a culture that thrives on impact and speed, where you can take bold moves, learn fast and accomplish more. We’re a place where you can fast track your career - here's what else to expect:

• Top-of-market compensation package, including equity. 

• Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.

• Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.

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