Training Coordinator

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims is looking for a bright, detail-oriented, and passionate Compounding Training Coordinator to join our Fulfillment Operations Team based in New Albany, OH. The Compounding Training Coordinator plays a critical role in ensuring the effective scheduling, coordination, and execution of training for all process paths in the Compounding Lab. This role supports the Learning Manager and collaborates closely with Operations, HR, Continuous Improvement, Safety, and Recruiting teams to maintain compliance and drive a strong learning culture.

This role is based on site in our New Albany, Ohio facility and will report to the Learning Manager. The hours for this role will be 9pm - 5:30am.

You Will:

• Develop and maintain the training schedule for new hires, cross-training, and annual training programs.

• Ensure training sessions are planned, communicated, and executed in coordination with site leadership.

• Track training completion and progress to ensure all employees meet role-based training requirements.

• Maintain and update compounding training records and learning materials to align with regulatory and operational standards.

• Ensure training documentation is accurate, complete, and stored properly in compliance with Good Documentation Practices (GDP).

• Support the audit process by maintaining up-to-date and accessible training records for regulatory and internal reviews.

• Regularly communicate training updates, changes, and compliance reminders to site leadership teams.

• Serve as a key training point of contact, ensuring alignment between Learning, Operations, and Compliance teams.

• Ability to manage multiple projects simultaneously and meet tight deadlines.

You Have:

• 18+ years of age, high school diploma, GED or equivalent.

• Ability to work flexible shift times.

• Strong experience in training coordination and/or learning program execution.

• Ability to schedule, track, and manage training programs efficiently.

• Familiarity with regulatory compliance, training documentation, and Good Documentation Practices (GDP).

• Excellent communication and collaboration skills with the ability to engage and influence multiple stakeholders.

• Proficiency in LMS platforms, training records management, and compliance tracking tools.

• Facilitation / presentation skills.

• Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook).

• Ability to work in a fast paced distribution environment.

• Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction.

• Onsite required.

Skills:

• 2+ years of successful training experience and demonstrated proficiency in delivering and creating training.

• Instructional design using TWI model, or similar.

• Experience with e-Learning authoring tools and learning management systems (LMS).

• Well-developed observational and analytical skills.

• Able to work flexible schedules / shifts as needed for 7 day operation.

• Proven skills for planning daily/weekly tasks and adapting to competing demands.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to operate a computer utilizing a keyboard. The employee may occasionally be required to operate a telephone. The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.