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Full-Time

Solutions Architect

LLM Community Manager

Updated on 9/6/2024

The Allen Institute for AI

The Allen Institute for AI

201-500 employees

Advances AI through research and engineering

Consulting
Enterprise Software
AI & Machine Learning
Education

Compensation Overview

$109.9k - $160.5kAnnually

Junior, Mid

Seattle, WA, USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Python
Git
Requirements
  • Proficient experience writing and debugging Python and investigating third-party Python issues
  • Experience working with AI technologies and frameworks is required
  • 1+ years of experience in installing, troubleshooting, and deploying models on Hugging Face
  • Proficient with community platforms such as HuggingFace and GitHub, and Discord
  • Demonstrated ability to communicate complex technical information in a clear and concise manner to a diverse audience
  • Highly organized, capable of managing multiple tasks and inquiries simultaneously
  • Demonstrated ability to work both independently and as part of a collaborative team
Responsibilities
  • Represent Ai2 on community platforms such as HuggingFace, Discord, and GitHub, actively participating in discussions and upholding the organization's values.
  • Maintain an updated understanding of LLM developments both within and outside Ai2 by collaborating with research and engineering teams, understanding product updates, new features, and technical details.
  • Monitor these forums to identify, track, and respond to community support needs, escalating complex issues where necessary.
  • Provide users with appropriate resources by directing them to documentation, guides, and external tools.
  • Address deeper and more technical support needs by coordinating with internal points of contact.
  • Develop and maintain support process documentation, FAQs, and guides to enhance users' technical troubleshooting capabilities and overall experience with our tools.
  • Gather and analyze user feedback to inform product improvements and support process optimizations.
  • Participate in community events and forums to foster strong relationships and maintain a positive presence in the user community.
The Allen Institute for AI

The Allen Institute for AI

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The Allen Institute for Artificial Intelligence (AI2) focuses on advancing artificial intelligence through research and engineering. It develops technologies that improve machine reasoning, common sense for AI, and language modeling. AI2 works on various projects, such as AllenNLP for natural language processing and EarthRanger for environmental monitoring. Unlike for-profit companies, AI2 operates as a non-profit, relying on grants and donations to fund its initiatives. This allows them to provide their research and tools to the public for free, promoting collaboration in the AI field. The goal of AI2 is to tackle significant scientific and engineering challenges to benefit society.

Company Stage

N/A

Total Funding

N/A

Headquarters

Seattle, Washington

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Working at AI2 offers the opportunity to contribute to cutting-edge AI research that has the potential to benefit society at large.
  • The institute's open-source approach allows researchers to collaborate with a global community, enhancing the impact and reach of their work.
  • AI2's funding model, based on grants and donations, provides financial stability and the freedom to pursue innovative and high-risk projects.

What critics are saying

  • Reliance on grants and donations can lead to financial instability if funding sources diminish.
  • The non-profit nature of AI2 may limit financial incentives and career growth opportunities compared to for-profit tech companies.

What makes The Allen Institute for AI unique

  • AI2's non-profit model allows it to focus on high-impact research without the pressure of commercial profitability, unlike many for-profit AI research firms.
  • The institute's commitment to open-source projects, such as OLMo, sets it apart by fostering a collaborative and transparent research environment.
  • AI2's diverse project portfolio, including initiatives like Semantic Scholar and AI2-THOR, addresses a wide range of societal issues, from academic research to environmental conservation.

Benefits

Medical

401(k)

Visa Sponsorship

Time off

Catered meals & free snacks

Training & development

Tuition reimbursement

Remote & hybrid work options