Full-Time
Program Director
Posted on 10/6/2025
BrightSpring Health Services
10,001+ employees
Home-based and community health services, pharmacy
Compensation Overview
$60k - $65k/yr
Austin, TX, USA
In Person
 Medical, Clinical & Veterinary (1) |
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- Bachelor’s Degree in human services or related field.
- Minimum of two years working directly with persons with developmental disabilities.
- Minimum of two years of supervisory experience.
- Must be able to meet Developmental Disabilities Professionals (DDP) qualifications.
- Demonstrate excellent verbal and written communication skills.
- Willing to work flexible hours.
- Driver’s license from state of residence with a satisfactory driving record as defined by BrightSpring’s vehicle policy and/or liability insurance carrier (as applicable per program requirements).
- Builds, develops, and effectively manages the operations QIDP/Program Coordinators in optimizing individual and team performance though effective leadership, mentoring, and training.
- Assists the Executive Director and or Associate Executive Director with timely, open, and effective communication regarding persons served.
- Ensure preplacement process and paperwork is reviewed and implemented.
- Ensure annual staffing’s are completed within 365 days, ensuring assessments are completed within 30 days of the annual staffing, including comprehensive functional assessments.
- Ensure new training objectives are implemented based on IDT discussion and assessments.
- Ensure IPC’s are renewed within 60 days of expiration, IP’s completed upon receipt of PDP from service coordination.
- Comprehensive functional assessment updated based on changes with an individual, IDT completed noting changes.
- Ensures Plan of Corrections are properly completed, corrected, and are submitted within identified timeframe.
- Ensures monthly monitoring of training objectives to ensure active treatment is continuous.
- Quarterlies completed as required.
- Q/PC training to DSP staff on use of AA, diets, training objectives and BSPs.
- Staffing calendar. Update as admissions and discharges occur. Track annuals and document when held.
- Ensure BSPs are written, behavior data sheets are in place, QIDP/Program Coordinator’s receive weekly data sheets, and BSPs are monitored.
- Ensure daily review of IBAMs and triage reports, with follow-up in daily huddles.
- Run weekly reports in TMP to identify trends within the IBAMs.
- QIDP/PC/LVN weekly IDT meeting to review medical consults/ER visits/hospital discharges.
- Ensure monthly info submitted to OSS regarding incident management.
- Weekly meeting with LVN/RN to review medical appointments, ER visits, hospitalizations. IDT as needed.
- Assure that ICF- HRC meetings are held to review rights restriction at least twice/year. HRC approval as needed.
- Assure that HCS-CAC meetings held to review all required components on quarterly basis for entire contract. CAC approval as needed.
- Ensure appropriate informed consent for psych meds and rights restrictions (if needed).
- Chart audits. Q/PC follow-up on chart audits. Q/PC follow-up on pre surveys and plans of corrections.
- Assure that current information regarding individuals is on the home and up to date; as well as in TMP.
- Schedule Qs/PCs to monitor their homes: Active treatment, medication, meal observation. Follow-up as needed.
- Ensure IDRC are completed and submitted to CBC 60 days in advance of expiration date.
- Yearly review of ICAPs to ensure LONs and staffing patterns match.
- Ensures service strategies are implemented to include, Q/PC training, TMP training, and BSP training (QIDP only).
- Ensure all programming paperwork is uploaded into TMP.
- Conducts monthly site visits and client chart reviews for accuracy and compliance.
- Ensure all financial documents are completed and submitted timely.
- Ensure that all critical incidents are entered into critical incident management system.
- Analyzes consumer care information and monitor development of recommendations to correct or prevent concerns by regularly meeting the Area Supervisors, Qualified Intellectual Disabilities Professional, Program Coordinator, and Program Manager.
- Ensures regular quality assurance reviews of individual charts, documentation, and MAR’s to ensure that service delivery is appropriate to meet the individual/consumer needs and personal goals.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge i.e., ISP requirements, individual health needs, behavior management techniques, and emergency procedures.
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians, and the agency.
- Keep AED/ ED informed of all critical/unusual incidents and/or clinical concerns.
- Ensure Coordination of investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies.
- Serve as on-call support for person supported issues.
- Monitor and ensure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan (IPP).
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future.
- Serve on or chair Human Rights Committee, Consumer Advisory Committee, Safety Committee, and coordinate admissions in conjunction with placement committee.
- Develop and implement plans of corrections.
- Serve as member of agency management team.
- Ensure QIDP’s/PC’s are hired, trained, evaluated, and monitored.
- Complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions.
- Ensure all employees operate and/or manage within fair labor practices, company policy/procedures, and all applicable industry regulations.
- Collaborate with team to ensure Plan of Corrections are properly completed, corrected, and submitted timely.
- Conduct regular meetings with employees to share information and develop action plans.
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed.
BrightSpring Health Services provides home and community-based health care through two main operations: Pharmacy and Provider. In Pharmacy, it offers services for patients with complex and chronic conditions, including specialty, infusion, and community pharmacy solutions. In Provider, it delivers home health, behavioral health, hospice care, and services for intellectual and developmental disabilities. The company uses an integrated care model that connects pharmacy services with in-home care across its network to support patients, families, and managed care organizations. Revenue comes from reimbursed services paid by Medicare, Medicaid, and private insurers. Its goal is to coordinate ongoing, in-home and community-based care across a continuum—from pharmacy support to direct care—ensuring coordinated, patient-centered services for individuals with complex or chronic needs.
Company Size
10,001+
Company Stage
Post IPO Equity
Headquarters
Louisville, Kentucky
Founded
1974
Simplify's Take
What believers are saying
- Q1 2026 revenue hit $3.61B, up 26%, raising full-year guidance to $14.98B.
- Amedisys and LHC acquisitions add 107 locations, contributing $30M EBITDA in 2026.
- Sevita sale yields $811M cash for debt reduction and $2B M&A through 2028.
What critics are saying
- Money Message ransomware stole 2M records including SSNs in March 2023 breach.
- DOJ fined ResCare in October 2019 for fake Medicaid revaluations from 2009-2014.
- Pomerantz investigates securities fraud by BrightSpring officers as of 2026.
What makes BrightSpring Health Services unique
- BrightSpring integrates specialty pharmacy with home health for complex chronic care patients.
- PharMerica dispenses 40 million prescriptions annually to 4 million patients.
- Provider services target intellectual disabilities via home-based behavioral health.
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Benefits
Flexible Work Hours
Company News
BrightSpring Health Services announced the resignation of Robert Barnes as President of ResCare Community Living on 30 March 2026, stating it was not due to any disagreement over operations or policies. The company's shares rose 5.2% following upbeat analyst reports from its investor day. Management unveiled ambitious long-term organic EBITDA growth targets of 15% to 20% annually through 2028, alongside AI-driven efficiency plans for its home and community-based care platform. The narrative projects $16.8 billion in revenue and $361.8 million in earnings by 2028, requiring 10.1% yearly revenue growth. Investors remain focused on whether BrightSpring can balance acquisition-driven expansion and technology investment whilst managing its substantial debt load and regulatory exposure.
BrightSpring Health Services has seen its stock price surge 43.1% over the past six months to $42.32 per share, driven by strong quarterly results. The healthcare services company, founded in 1974, offers home health care, hospice, neuro-rehabilitation and pharmacy services. BrightSpring's revenue grew at an 18.3% compound annual growth rate over the past five years, outpacing the healthcare sector average. Analysts forecast 15% revenue growth over the next 12 months, though this represents a deceleration from its recent 20.9% annual rate. However, the company's five-year average return on invested capital of 4.9% falls below the typical cost of capital for healthcare firms, suggesting historically mediocre capital efficiency. The stock currently trades at 27.7× forward price-to-earnings ratio.
BrightSpring Health Services has raised questions about its valuation after trading at 24.5 times forward earnings following strong 2025 performance. The company reported fourth-quarter revenue of $3.55 billion, up 29.3% year-over-year, with adjusted EBITDA rising 40.7% to $184 million. For 2026, management guided revenue between $14.45 billion and $15 billion, representing 11.9% to 16.2% growth, whilst adjusted EBITDA is expected to grow faster at 23% to 28%, indicating margin expansion. However, the company faces approximately $600 million in revenue headwinds from Inflation Reduction Act impacts and brand-to-generic conversions. The valuation hinges on whether BrightSpring can deliver sequential profitability improvements throughout the year despite policy and product-mix pressures affecting headline revenue growth.
BrightSpring Health Services led senior health stocks in Q4 earnings, reporting revenues of $3.55 billion, up 16.3% year on year and beating analyst expectations by 5%. The company delivered strong full-year EBITDA guidance. In contrast, Chemed posted the weakest performance, with revenues of $639.3 million falling 3% short of expectations. The company missed both revenue and full-year EPS guidance estimates, sending shares down 19.2% to $377.07. The seven senior health, home health and hospice stocks tracked reported slower Q4 results overall, with revenues beating consensus estimates by just 1.1%. Share prices have declined an average of 9.6% since earnings releases. The sector faces headwinds from labour shortages and wage inflation whilst benefiting from an ageing population and growing preference for in-home care.
BrightSpring Health Services outlined its growth strategy at an investor day, highlighting a shift towards core home-and-community clinical services. The company's planned community-living divestiture will close soon to boost cash flow and support integrated care initiatives. BrightSpring reported significant deleveraging from approximately 4.5x post-IPO to 2.99x (2.6x pro forma), with leverage expected to fall below 2x in 2026. The company reiterated 2026 guidance of $14.45–$15.0 billion revenue and $760–$790 million adjusted EBITDA, whilst targeting 15–20% organic adjusted EBITDA compound annual growth for 2026–2028. The healthcare services provider has at least $2 billion available for acquisitions through 2028. Its operations include dispensing over 40 million prescriptions annually through PharMerica, serving more than 4 million patients, with recent branch integrations expected to add approximately $30 million of EBITDA.