Full-Time

Member Team Lead

Posted on 3/10/2025

Walmart

Walmart

10,001+ employees

Global retail chain offering affordable products

Compensation Overview

$20 - $28/hr

+ Premiums ranging from $0.35 to $3.00 per hour

Junior, Mid

Company Historically Provides H1B Sponsorship

Harrisburg, PA, USA

Category
Financial Accounting
Financial Analysis
Management Accounting
Accounting
Required Skills
Sales
Financial analysis
Marketing
Customer Service
Requirements
  • 6 months retail experience including operating front-end equipment (for example, cash register)
  • 6 months customer service experience
  • Must be 18 years of age or older
Responsibilities
  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
  • Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members, processing memberships, upgrades, and credit accounts, encouraging membership renewals, participating in sales and marketing events, completing and maintaining marketing recaps and other required documentation, striving to meet membership goals and promoting the value of Sams Club products and services
  • Provides and ensures member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self-service technology, assisting members with transactions utilizing registers or self-checkout area, and ensuring club pick up orders are filled
  • Oversees assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, organizing and maintaining availability of carts/flatbeds, assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures, and maintaining parking lot cleanliness
  • Completes accounting records, files transactions, and other required documentation by following accounting office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, preparing daily deposits, preparing and overseeing Cash Fund Transfers, investigating overages and shortages in cash register drawers and accounting office, and maintaining confidentiality and accuracy of financial and personal information
  • Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities
  • Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices, implementing related action plans, using the Open Door Policy, and assisting management with correcting ethical and compliance issues and problems
  • Leads and participates in teams by using and sharing resources, information, and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback, and support to ensure timelines and work quality are achieved, and modeling and helping others with how to adapt to change or new challenges
Desired Qualifications
  • Leading a front-end team
  • Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, offering a wide variety of products at low prices to consumers and families. The company combines physical stores with an e-commerce platform, Walmart.com, to reach a broad audience. Walmart stands out from competitors through its efficient supply chain management and commitment to community support, including services for veterans. The goal is to save people money while providing essential goods and services.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bentonville, Arkansas

Founded

1962

Simplify Jobs

Simplify's Take

What believers are saying

  • Walmart's collaboration with Pine Labs enhances seamless payment solutions for customers.
  • New Minecraft merchandise attracts younger demographics, expanding Walmart's customer base.
  • Walmart ranks #1 in several YouGov grocery categories, boosting brand reputation.

What critics are saying

  • Walmart's AI assistant, Wally, may face data privacy and security challenges.
  • Partnership with JPMorgan could encounter regulatory scrutiny in strict financial regions.
  • Insurance fraud case involving an employee may damage Walmart's reputation.

What makes Walmart unique

  • Walmart's AI assistant, Wally, enhances merchant inventory management and sales efficiency.
  • Partnership with JPMorgan accelerates payments, attracting more vendors to Walmart Marketplace.
  • Walmart's Super Savings Week strategically competes with Amazon's Big Spring Sale.

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Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Company News

Fashion Network
Mar 24th, 2025
Walmart partners with JPMorgan to speed payments to online sellers

Walmart partners with JPMorgan to speed payments to online sellers.

GameRant
Mar 22nd, 2025
Walmart Announces New Minecraft Collab

Simultaneously with the launch of the server, Walmart has launched new Minecraft merchandise, including items inspired by the movie.

OPI
Mar 20th, 2025
Mirakl names Americas CEO

Online marketplace specialist Mirakl has named former Walmart executive Scott Eckert as CEO of its Americas region.

Mashable
Mar 19th, 2025
Walmart's Super Savings Week is set to drop prices during the Amazon Big Spring Sale

Walmart's Super Savings Week is set to drop prices during the Amazon Big Spring Sale.

All About AI
Mar 19th, 2025
Walmart Unveils AI Assistant to Help Merchants Find the Best Products!

Recognizing these challenges, Walmart developed Wally, an AI-driven tool built on proprietary data to automate time-consuming processes.

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