Senior Director of Pharmacy Operations

Position Summary

The Senior Director of Pharmacy Operations is a key pharmacy leader for Orlando Health (OH) with specific oversight for the operational, financial and programmatic deployment of inpatient and hospital-based outpatient pharmacy services.

The Senior Director will maintain expert working knowledge of The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), National Patient Safety Goals (NPSG), Department of Public Health (DPH), American Society of Health System Pharmacists (ASHP), Institute for Safe Medication Practices (ISMP) and Centers for Medicare/Medicaid Services (CMS) medication-related and pharmacy practice standards and metrics and relates them to departmental and organizational policies and procedures.
Oversight of inpatient & FSED pharmacy operations, pharmacy automation, workforce planning, inventory management, operational pharmacy policies and procedures, operational management of drug shortages, medication diversion program.

Key Responsibilities

• Participates in setting the strategy, planning, implementation, and development of pharmacy operations practices, policies & procedures for acute care sites across Orlando Health.
• Collaborates with Hospital leaders, site pharmacy leaders, nursing leadership, and physicians to drive the provision of contemporary pharmacy business operations.
• Oversees on a system level, operations-based pharmacy & pharmacy regulatory meetings.
• Coordinates all operational pharmacy services and programs to help obtain desirable patient outcomes with safe, appropriate, and cost-effective pharmacy services, promoting standardization and advancing pharmacy practices.

Responsibilities

• Assists the Chief Pharmacy Officer and the AVP of Hospital Pharmacy with the development and implementation of pharmacy strategic initiatives which are designed to optimize patient care and enhance cost effectiveness.
• Oversees the operations of all inpatient pharmacy services across the health system.
• Advances patient care services through the promotion of pharmacy best practices by the creation and adoption of emerging technologies and innovative services.
• Implements and manage pharmacy automation systems to enhance efficiency and accuracy in medication management.
• Ensures the integration of pharmacy services with other clinical and operational functions within the health system.
• Maintains compliance with all federal, state, and local regulations related to pharmacy operations.
• Develops and implement policies and procedures to ensure regulatory compliance and best practices.
• Conducts regular audits and assessments to identify and address compliance issues.
• Supports the development and helps the Directors manage the annual operating and capital budgets for pharmacy services.
• Monitors financial performance and implement strategies to achieve financial goals.
• Optimizes resource allocation to maximize cost savings and improve patient care.
• Collaborates with the CPO and other senior leaders to develop and implement strategic initiatives for pharmacy services.
• Identifies opportunities for innovation and improvement in pharmacy operations.
• Prepares and present reports to executive leadership on the performance and strategic direction of pharmacy services.
• Fosters a culture of continuous improvement, collaboration, and professional development.
• Ensures effective communication and coordination within the pharmacy team and with other departments.
• Leads, mentors, and develops our team of pharmacy leaders and staff.
• Participates in development and execution of monitoring metrics for the category’s quality/safety, operational efficiency, clinical effectiveness, and financial performance.
• Ensures the implementation, alignment and standardization of pharmacy initiatives and operational policies, procedures, and related forms in the hospital-based practice setting.
• Manages complex interdepartmental and interdisciplinary relationships to assure collaboration and effectiveness.

Qualifications

Education

• Bachelor's Degree required.
• Doctor of Pharmacy degree required.
• MHA, MBA, MS strongly desired.

Licensure/Certification

• Licensed Pharmacist in the state of FL or eligible for FL licensure (must be obtained within 90 days of hire).
• Licensed Consultant Pharmacist in the state of FL is preferred.

Experience

• A minimum of three (3) years of senior health system pharmacy leadership experience in a progressive, complex health system overseeing multiple locations is required.
• Seven (7) years of progressive work experience leading pharmacy operations in a hospital and health system is required.