What you’ll being doing:

• Discover: Work with your team to identify and understand opportunities for our mobile member experience. Support ongoing mobile-driven research initiatives.
• Define: Work within and help expand our mobile design patterns to deliver impactful experiences. Enable product designers and front-end engineers to remain focused and move quickly.
• Plan: Carry strategic projects through all the steps in the design process including: product thinking, product and user research, user analysis, ideation, design, testing and validation, and post-launch activities/evaluations.
• Improve: Uplevel the aesthetic, interaction, and usability of our mobile app. Ensure cohesion across Web, iOS, and Android through rigorous QA, refinement, and polish.
• Distribute: Partner with design, engineering, and product to roll out mobile principles, guidelines, and patterns. Create measurable improvements for our Member Experience team.
• Document: Help everyone at the organization leverage Spring’s mobile design principles through high quality documentation and guidance.
• Advocate: Be a design ambassador. Communicate the value of design and connect dots across products, services, and orgs.

What we expect from you:

• 3+ years of experience as a product designer at a digital product company contributing to or leading the design of product experiences. At least 1 year of mobile experience is required.
• Excellent visual designer across multiple platforms, i.e. Web, iOS, Android, etc. Multiple examples of your ability to design best in class user interfaces.
• Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards, especially for mobile. Comfortable contributing to Design Systems.
• Effectively collaborate and communicate cross-functionally to solve problems.
• Make thoughtful decisions and have experience using qualitative and quantitative data along with experimentations to validate hypotheses.
• You possess strong communication skills for articulating, discussing, and advocating design decisions.
• Capable of conducting user research, visual design work, and copywriting.
• Expertise with Figma and prototyping.
• An understanding of how your designs will be implemented. Rudimentary understanding of modern engineering frameworks such as React, Flutter, Objective-C, and Swift.
• Love for design: you’re not satisfied with the status quo and always think of ways to improve.
• A portfolio of strong mobile design, visual design, interaction design, and product design work.
• Above all, you are empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make.

Nice to have:

• Experience designing consumer product experiences.
• Experience writing front-end code (HTML/JS/CSS).
• Experience working at companies known for their design.
• Experience working with distributed teams in multiple time zones.
• Experience working in healthcare.