Full-Time
Accounting and Financial Management Support Specialist
Updated on 9/3/2026
Pennylane
1,001-5,000 employees
Real-time accounting platform for SMBs
No salary listed
Cholet, France
Remote
Bachelor's, Master's
 Customer Experience & Support (1) |
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- Accounting training, such as a BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Master CCA, or Bachelor Responsable administratif et comptable.
- At least 3 years of experience in an accounting firm, ideally including at least three tax seasons.
- Professional working proficiency in English.
- Interest in innovative work tools and new technologies.
- Ability to work independently, solve problems, and find solutions.
- Ability to write clearly and interact with users in a clear and professional manner.
- Ability to understand and respond to customer needs, provide excellent service, and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Flexibility to adapt to rapid product changes.
- Willingness to learn and stay current with product developments.
- Complete training through the Pennylane Academy and continue developing product and team knowledge.
- Receive and qualify accounting-related requests using a strong understanding of accounting principles, then provide prompt and effective responses.
- Manage customer requests with increasing complexity and follow tickets through complete resolution to support user satisfaction.
- Create and update customer help materials to increase user autonomy.
- Share accounting knowledge and practical experience with colleagues.
- Represent the customer voice and share well-structured feedback with product teams.
- Identify improvement opportunities that increase team efficiency as a product expert.
- Lead projects that support professional growth and successful outcomes.
- Help accountants in companies and accounting firms integrate their data into Pennylane to facilitate migration.
- Investigate user problems, provide solutions, and escalate issues to technical teams when necessary.
- Direct experience working with business owners, such as providing internal consulting.
- Knowledge of the Pennylane tool.
Pennylane is a financial and accounting platform for SMBs and their accountants that centralizes all financial data in real time. It lets managers manage invoicing, payments, cash flow, and reporting while giving accountants a single production tool. The service is subscription-based and designed to be used by both the company and its external accountant, with real-time visibility and a single source of truth. It targets France and Europe, offering features like sales/purchase management, cash flow forecasting, dashboards, and is a certified Partner Dematerialization Platform (PDP) for upcoming e-invoicing rules.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$443.9M
Headquarters
Paris, France
Founded
2020
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Simplify's Take
What believers are saying
- France's 1 September 2026 receipt mandate forces SMB migration into approved e-invoicing platforms.
- Pennylane's all plans include electronic invoicing and e-reporting, removing adoption friction.
- The January 2026 €175 million round funded European expansion and AI accounting automation.
What critics are saying
- Qonto, Sage, and Cegid all attack the same SME compliance workflow in France.
- Pennylane's $4.25 billion valuation demands flawless execution and fast revenue growth.
- France's 2027 SME issuance deadline shifts customers away if Pennylane's PDP breaks.
What makes Pennylane unique
- Pennylane unifies accounting, banking, invoicing, and PDP compliance for French SMBs.
- DGFiP registered Pennylane as an approved platform on 11 December 2025.
- Native accountant collaboration plus real-time cash visibility beats bank-first tools like Qonto.
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Benefits
Remote Work Options
Company Equity
Home Office Stipend
Wellness Program
Paid Vacation
Health Insurance
Lunch Credits
Flexible Work Hours
Gym Membership
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 1%Qonto and Pennylane, two Paris-based fintechs, operate as both partners and competitors in Europe's SME financial services market. Qonto, founded in 2016 and valued at $5 billion, serves over 600,000 customers across eight European countries with business banking, corporate cards and bookkeeping tools. Pennylane, founded in 2020 and valued at $4.25 billion, has over 800,000 customers using its all-in-one accounting and financial management platform. Whilst both companies integrate with each other's services, they increasingly compete for business. The rivalry will intensify as France introduces mandatory electronic invoicing for B2B transactions in September. Qonto is pursuing a French banking licence to offer lending products, whilst Pennylane recently raised $200 million to fund potential acquisitions. Qonto's managing director emphasises their different customer acquisition strategies, though both target traditional financial incumbents.
The funding round values Pennylane at $4.25bn, according to a report.
Pennylane, a French accounting software startup, has raised $200 million in a funding round led by TCV, with participation from Blackstone Growth and existing investors Sequoia, DST, CapitalG and Meritech. Founded in 2020 by Arthur Waller, Pennylane offers an all-in-one platform combining accounting production, financial management and payments, designed for seamless collaboration between accountants and their clients. The company differentiates itself from competitors like Xero and QuickBooks through its European regulatory focus and partnership approach with accounting firms. The platform features AI-driven automation, real-time financial insights and integrated payment tools. Pennylane now supports 6,000 accounting firms and 800,000 companies, employing 1,000 people. The funding will accelerate AI development and European expansion as the company approaches profitability.
French company Pennylane is negotiating a fresh investment of around $200 million at a $4.25 billion valuation.
Pennylane, a French fintech, has secured a €75 million funding round, doubling its valuation to €2 billion. The company plans to leverage new invoicing regulations and AI to expand, focusing on France before targeting continental Europe. With 4,500 accounting firms and 350,000 SMEs as clients, Pennylane aims to capitalize on France's mandatory e-invoicing reform by 2026. CEO Arthur Waller projects $100 million ARR this year, emphasizing AI's role in enhancing accountant services.