Full-Time

Customer Service Representative

Posted on 5/15/2024

Legacy Service Partners

Legacy Service Partners

11-50 employees

Provides residential HVAC, plumbing, electrical services

Venture Capital

Mid

Fort Lauderdale, FL, USA

Required Skills
Sales
Customer Service
Requirements
  • Past experience in customer service and sales or inside sales, ideally in a service-focused industry.
  • Ability to build strong relationships with customers and identify sales opportunities.
  • Positive attitude, hardworking, and customer-focused.
  • Other qualifications associated with the original job description.
Responsibilities
  • Greet customers with a warm, friendly voice and handle their calls and inquiries.
  • Listen attentively to customer needs, demonstrate empathy, and resolve issues promptly.
  • Guide customers towards suitable services, upsell, and cross-sell services.
  • Arrange service appointments, dispatch technicians, and provide accurate information to customers.
  • Follow up with customers post-service, handle complaints, and stay informed about company services and policies.

Legacy Service Partners

Legacy Service Partners

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Legacy Service Partners is an ideal workplace for dedicated professionals interested in providing residential HVAC, plumbing, and electrical services. The company excels by utilizing the ServiceTitan® platform, ensuri```ng data-driven operations and a standard of excellence. This commitment to smart technology and quality service solutions positions it as a leader in its industry, creating a dynamic environment ideal for growth-oriented individuals.

Company Stage

Private

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

2021

Growth & Insights
Headcount

6 month growth

17%

1 year growth

21%

2 year growth

150%
INACTIVE