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Contact Center Account Executive
Posted on 8/18/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
Sales
Requirements
  • Minimum 2-3 years experience for our Growth and Mid Market Segments and 4 + years for Enterprise and Verticals
  • Sales experience and a track record of personally selling and closing complex technical solutions to enterprises and software companies in excess of $100K
  • Previous experience selling cloud based enterprise solutions, Contact Center is required, CRM or Field Service solution space is an added bonus
  • Demonstrable experience increasing your pipeline within current customers as well as net new logos
  • Proven experience communicating, negotiating, and closing with executives and stakeholders
  • Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment
  • Demonstrated success by exceeding quota on a consistent basis
  • Responsibilities will span from driving the sales process from internal leads to qualifying new prospects and managing deals to closure
  • BS or BA degree or equivalent work-related work experience
  • Ability to travel where and when as necessary to support your team's success
Responsibilities
  • Lead Flex opportunities for your assigned territory/vertical and be responsible for maintaining and driving new revenue while maintaining the highest levels of customer satisfaction
  • Develop and execute successful sales in partnership with Sales Engineers and Partner teams, including negotiating terms and managing the contract process
  • Grow pipeline in collaboration with Marketing and Demand Gen Teams as well as individual prospecting in the assigned territory/vertical
  • Drive sales campaigns in the territory/vertical to create opportunities and long term revenue growth
  • Manage relationships for key and strategic customers
  • Overachieve on annual sales quota targets
  • Collaborate with Twilio colleagues to optimize share of wallet based on customer need
  • Evangelize and be a Flex spokesperson internally and externally, and display the radical transformation of the contact center solution market
  • Balance competing priorities and manage multiple project/deals at the same time
Desired Qualifications
  • Experience working with customers going through digital transformation journeys and migrations to the cloud
  • Previous experience with value selling
  • Previous contact center operations knowledge a plus
Twilio

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company mission
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
Benefits
  • Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
  • Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
  • Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
  • Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
  • Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
  • Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Company Values
  • Build a more‑connected world
  • Be great, do good, scale fast
  • The work of our lives