Full-Time

Retail Sales Lead Footwear

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Compensation Overview

$18.5 - $28.25Hourly

Entry, Junior

Canandaigua, NY, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Inventory Management
Customer Service
Requirements
  • Flexible availability - including nights, weekend, and holidays
  • Prior retail sales experience (or customer-focused experience) preferred
Responsibilities
  • Supports building and hiring a strong team by observing in-store interviews and department tours.
  • Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
  • Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
  • Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
  • Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
  • Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
  • Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the 'why' behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.).
  • Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience.
  • Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Takes an all-hands-on-deck approach to support the team across the store.
  • Performs other tasks as assigned by management.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
  • Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
  • Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.

What critics are saying

  • Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
  • The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
  • Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
  • The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.

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