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Operations Manager, Claims Production Optimization
Posted on 5/3/2022
United States
Experience Level
Desired Skills
  • A bachelor's degree or 4+ years of commensurate experience
  • 5+ years of work experience in health insurance, consulting, healthcare, Or operations
  • 3+ years of experience leading and developing a team
  • Experience in program management or design or implementation
  • Experience improving processes and workflows including workflow design and working with product/engineering teams to design tooling
  • Experience developing project plans coordinating with all partners
  • Experience designing and improving workflows and standing up accompanying operating and technical procedures
  • Develop an understanding of all our partners and the markets they operate in and become the go-to-individual at the company for strategic programs related to production Operations
  • Manage projects that support achievement of the program's strategy including identifying and uncovering new opportunities across Operations
  • Manage the vitals planning process for Operations including reporting on progress, ensuring collaboration and identifying and mitigating areas of risk
  • Lead by guiding decisions and implementation on an ongoing basis
  • Communicate with Oscar business leads and external partners to lead discussions and ensure deliverables are completed on time and remove roadblocks
  • Grow direct reports, ensuring that colleagues are supported in professional development
  • Other responsibilities as assigned
Desired Qualifications
  • Lean / Six Sigma experience
  • Experience using data software such as Excel, SQL or Python
  • Consulting or similar experience
  • Experience working in a fast-paced tech or start-up environment where leaders are required to operate lean teams and zoom in and out to succeed
  • Experience in a client-facing/vendor management role
Oscar Health

1,001-5,000 employees

Health insurance company
Company mission
Oscar Health’s mission is to make high-quality health insurance accessible and affordable for everyone. The company is a software driven health insurance company that offers medical plans, medicare advantages, and small group products.
  • Health insurance - That’s a given. Employees and their families receive incredible health insurance.
  • Financial benefits - A penny saved....we’re talking about a 401K plan, health savings accounts, and more.
  • Well @ Oscar - We care about your wellness with fitness classes and access to mental health support.
  • Work-Life Balance - We offer multiple time-off options, wellness days, and 10+ weeks of parental leave.
  • Learning & Development - We offer everything from mentorship to management training.
Company Values
  • What we do is a big deal. We’re solving problems that change and save lives.
  • Powered by people. Members above all. Developing and growing others is what raises the bar.
  • No genius without grit. Be relentless. Be scrappy. Trying and failing beats not trying and changing nothing.
  • Seek the truth... but never assume you’ve found it. Be scientific.
  • Inspire & provoke. Develop and display leadership at all levels. Fight to be the best.
  • Be transparent. Give and ask for direct feedback. Be grateful for and excited by the help of others.
  • Make it right. Admit your mistakes. Then learn from them. Never build alone.