5880 W Las Positas BlvdSte 39, Pleasanton, California, 94588-8552, United States of America

DaVita Kidney Care is seeking a strategic, operationally focused and results-driven Leader. This position will be based in Sierra Terrific (San Francisco, CA or San Jose, CA region). As the Senior Director, DKC / IKC Operations, you are responsible for a portfolio of a region of outpatient dialysis clinics, ~200 teammates with 10-12 direct reports, IKC and a P&L. You will report to a Division Vice President and collaborate with other region and division leaders including a finance manager, people service manager, medical directors to drive your business forward.

Successful candidates will demonstrate a track record of top performance and desire to help improve our overall healthcare system.

Candidate must be located in San Francisco, CA or San Jose, CA. The role is a hybrid role – travel in the market is determined by market needs.

Essential Duties and Responsibilities:

• Complete accountability for P&L; Manage financial and revenue growth, labor management, contract management and capital expenses

• Drive operational, financial, team and clinical performance of business through KPIs / metrics.

• Work directly with your managers to identify and address employee and patient concerns to drive towards regional goals and standards

• Address top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growth.

• Develop and implement strategic planning initiatives that maximize the division’s clinical care and growth potential.

• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.

• Organize DaVita IKC ESKD local team efforts and collaboration across the Sierra Terrific Division.

• Lead FA Sr. Manager team who leads IKC ESKD RNs and CCs across Sierra Terrific.

• Prepare and participate in monthly operating reviews with Sierra Terrific and IKC Leadership.

• Collaborate across DKC and IKC teams to perform analyses and synthesize results.

• Build working relationship with Nightingale Clinical Care, the entity that employs our NP partners.

• Support internal/external communication by helping to craft and deliver key messages.

• Highlight management process gaps or improvement opportunities, then implement solutions.

• Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership.

• Work across operational and innovation teams to advance best in class capabilities in the market.

• Prior experience as Director of Strategy, General Management, Operations, or similar role supporting enterprise-level initiatives or prior experience within healthcare or operations leadership.

Demonstrated track record in the following:

• Strategic thinking

• Influencing others to achieve objectives

• Resourcefulness—the ability to find and implement effective solutions despite time or resource constraints

• Integrity; must be viewed as highly trustworthy and able to keep matters confidential

• Handling matters proactively and expeditiously, following through on initiatives & projects to successful completion

• Handling confidential and sensitive information with discretion

• Judgment and decision-making ability--must know when and how to “push-back” on decisions and how to make tough calls to keep work moving forward

• Leading through change; Continuous improvement processes & initiatives

Required qualifications:

• 7+ years’ experience as a leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plus.

• Bachelor’s degree, Master’s Degree strongly preferred

• Strong leadership acumen; successful team management and development.

• Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise.

• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments.

• Demonstrated strong analytical, quantitative and logical thinking skills.

• Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required.

• Availability for regional and some national travel; up to 40%.

• Full vaccination against COVID-19 or a medical/religious exemption is required.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

This position will be open for a minimum of three days.

Salary/ Wage Range

$110,000.00 - $146,000.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.