Development Support Engineer
Posted on 3/2/2023
London, UK
Experience Level
Desired Skills
  • Experience working with digital technologies and/or gaming industries
  • Superb communication and organizational skills with the willingness and ability to work with multiple teams located in different time zones
  • Ability to communicate clearly in a multicultural environment
  • Understand and communicate technical concepts sufficiently
  • Strong spoken and written English
  • High level of flexibility, diplomacy and willingness to change
  • Welcoming and proactive with excellent relationship building leadership skills
  • Attention to details and good time-management skills
  • Collaborate closely with internal teams across all the SIE territories to work on solutions for our partners
  • Delve deep into our platform requirements, support developers in understanding them, and make sure they are implemented accurately
  • Provide technical support, bring attention to, and tackle requests from our partners and/or other internal teams
  • Notate our partners' feedback about difficulties they experience and relay it to the internal engineering teams
  • Handle the communication between external and internal parties (including Third Parties Business Relations, Store Operations, Policy, Services) in relation to issues that our partners might experience
Desired Qualifications
  • Prior developer relations or support
  • Exposure to XML, HTML, JavaScript, Python, C++
PlayStation Global

5,001-10,000 employees

Online multiplayer gaming and digital media delivery service
Company Overview
Playstation's mission is to deliver new joy, excitement and awe to everyone. The company builds software and hardware for gaming consoles and content.
  • Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings
  • Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching
  • Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events
Company Core Values
  • Dreams & Curiosity: Pioneer the future with dreams and curiosity
  • Diversity: Pursue the creation of the very best by harnessing diversity and varying viewpoints
  • Integrity & Sincerity: Earn the trust for the Sony brand through ethical and responsible conduct
  • Sustainability: Fulfill our stakeholder responsibilities through disciplined business practices