Site Reliability Engineer

IDeaS expands integration with Stayntouch PMS to power smarter, value-driven availability decisions. Summary. You can now access IDeaS' Last Room Value within Stayntouch's cloud PMS to dynamically set a value-based rate hurdle for your final rooms, optimizing total booking value as availability tightens. The integration automates pricing and length-of-stay decisions without manual intervention, letting smaller teams make real-time revenue-maximizing choices amid fluctuating demand. This enhancement to cloud PMS and revenue management platforms introduces a dynamic, value-based hurdle, powered by IDeaS Last Room Value MINNEAPOLIS - May 5, 2026 - IDeaS, a SAS company and the world's leading provider of AI-powered hospitality revenue management software, today introduced Last Room Value (LRV)-powered availability and length-of-stay decisions within Stayntouch's Best-in-Class cloud property management system (PMS). This enhancement brings advanced revenue decision-making within reach for lean teams across independent hotels and growing portfolios. In a time of shifting demand and economic uncertainty, LRV helps hotels confidently decide which bookings to accept as availability tightens, so remaining rooms are reserved for stays that deliver meaningful total value, without adding complexity or manual work for commercial teams. In today's environment, many hotel teams are being asked to do more with less. For leaner teams in particular, managing pricing and inventory decisions alongside daily operations can be a constant challenge. LRV helps bridge that gap by streamlining the execution of pricing and inventory strategies, so teams can focus on running their business and delivering great guest experiences. Powered by IDeaS' industry-leading revenue management system (RMS), LRV dynamically calculates a value-based rate hurdle for a hotel's final available rooms within each category. As availability tightens, the system evaluates each incoming booking against that value to help hotels confidently accept the right business and avoid leaving revenue on the table. Importantly, this happens behind the scenes, without requiring constant oversight or manual rule-setting. Now available directly within Stayntouch's PMS through availability and length-of-stay controls, LRV gives smaller and midsized hotel operators access to the kind of intelligent decision-making typically reserved for large enterprise brands. By tracking sold rooms in Stayntouch and applying delta changes from IDeaS, the PMS supports more responsive execution of IDeaS' dynamic LRV functionality. The result is more consistent performance, less reliance on rigid, manually set controls like blanket minimum length of stay rules, and greater peace of mind for hotel teams. Additional key benefits include: * Optimizes total booking value, not just nightly rate, by aligning pricing and availability decisions * Confidence in every booking decision as demand fluctuates * Reduces manual work, freeing up staff to focus on guests versus spreadsheets * More flexible inventory management without overreliance on restrictive rules * Built-in protection for high-value rooms, even when teams are off the clock Klaus Kohlmayr, Chief Evangelist and Development Officer, IDeaS, said: "Today's hoteliers are operating in a world where conditions can change overnight. Last Room Value gives them a safety net, ensuring they're supported in making the best possible revenue decisions in the moment, without needing deep expertise or constant attention. By bringing LRV directly into Stayntouch's PMS, we're making sophisticated revenue optimization both accessible and practical for hotels of all sizes." Nicki Dehler, SVP of Product, Stayntouch, said: "We're excited to partner with IDeaS to bring their powerful Last Room Value capabilities directly into our cloud PMS. With LRV, hotel operators from independent properties to large portfolios can make smarter pricing and availability decisions, helping them maximize revenue without sacrificing the guest experience. This partnership is another step in our ongoing effort to expand integrations across the hospitality ecosystem, giving hoteliers more flexibility and control over how they run their properties." To see how Last Room Value helps lean hotel teams make smarter booking decisions without added complexity, visit ideas.com and book a demo.

IDeaS and Hotel Insider announce rate shopping integration partnership. Competitive rate intelligence with deep local expertise integrated into revenue workflows to support faster, more confident commercial decisions. ATHENS - 29 April 2026 - IDeaS, a SAS company and the world's leading provider of AI-powered hospitality revenue management software, today announced a technology integration partnership with Hotel Insider, a trusted provider of competitive rate shopping insights known for its deep market intelligence and widely used by hotels across Greek and Mediterranean leisure markets. The integration connects Hotel Insider's granular market-specific rate intelligence with IDeaS' revenue management solutions, helping hotel commercial teams spend less time chasing data and more time making confident, high-impact decisions. By reducing the need for manual rate checks and disconnected workflows, the integration supports more efficient, market-aware revenue strategies. For many hotel teams, especially across seasonal leisure destinations, revenue management involves coordinating pricing, distribution, and broader commercial strategy in markets where conditions can change quickly. Additionally, competitive rate intelligence exists outside of the revenue management workflow - requiring time-consuming validation and interpretation before it can be applied. This partnership helps address that challenge by embedding rate shopping insights directly into the IDeaS ecosystem, so teams can respond to market changes with greater speed and confidence. By removing friction from the rate shopping process, the integration not only improves efficiency, but also helps alleviate the day-to-day pressure on commercial teams - freeing them to focus on strategy, creativity, and delivering stronger business outcomes. Additional key benefits of the partnership for hoteliers include: * Greater confidence in pricing decisions with real-time, localized competitive context * Faster access to in-depth competitive rate insights within the revenue management workflow * Reduced manual effort and fewer disconnected systems for commercial teams * Clearer market context to support pricing decisions across demand conditions Victor Matsas, Co-Founder, Hotel Insider, said: "In high-demand leisure markets, every pricing decision carries weight. Hotel commercial teams need competitive insights they can trust and act on quickly and confidently. By integrating Hotel Insider with IDeaS, we're helping hotels reduce complexity in the rate shopping process and focus on making informed pricing decisions that reflect real market conditions." Michael McCartan, Area Vice President, EMEA, at IDeaS, said: "Behind every pricing decision is a person navigating constant change. This integration is about supporting those individuals and reflects our continued focus on helping hotel teams make better, more connected commercial decisions. By combining Hotel Insider's strong regional insights with IDeaS' decision intelligence, we're helping hotel teams move forward with greater certainty in even the most dynamic markets." About IDeaS IDeaS, a SAS company, powers profitable hospitality. As the global leader in revenue management, IDeaS supports a diverse range of hospitality, including independent hotels, resorts, global hotel chains, cruise lines, and parking brands. IDeaS' AI-driven solutions go beyond forecasting and pricing to optimize revenue, boost profitability, and improve efficiency, helping hospitality organizations build fully connected commercial strategies. With more than 31,000 installations globally, IDeaS continues to innovate and set the standard for growth, performance, and value in the next era of hospitality. About Hotel Insider Hotel Insider is a provider of competitive rate intelligence and rate optimization solutions for the hospitality industry. Its Rate Optimization System (ROS) continuously monitors and analyzes market dynamics, viewing each market as an interconnected ecosystem shaped by hotel attributes, competitive behavior, and external variables. Using advanced mathematical algorithms, Hotel Insider helps hotels identify their optimal market position and translate that insight into informed pricing strategies. Founded by a team of science-led hospitality professionals, Hotel Insider brings more than 20 years of industry experience, combining mathematical expertise with innovative approaches informed by modern AI concepts.

Windstar Cruises selects IDeaS to advance demand forecasting and pricing strategy. Apr 13, 2026, 08:45 ET Growing boutique cruise line taps into advanced analytics to power forecasting, enable smarter pricing decisions MINNEAPOLIS, April 13, 2026 /PRNewswire/ - IDeaS, a SAS company and the world's leading provider of hospitality revenue management software, is expanding its RMS solution for the cruise industry by working with Miami-based Windstar Cruises, renowned for its intimate ships and yacht-like experiences, to modernize revenue strategy and accelerate growth. With a growing fleet and a wide range of stateroom categories and onboard experiences - from sailing yachts to all-suite yachts - Windstar's team needs a more precise, scalable way to anticipate demand and calibrate pricing across its portfolio. For Windstar, the collaboration reflects and expands the company's continued commitment to innovation, including investments in its fleet, renovations, guest experience, and operational improvement initiatives. This engagement comes at a pivotal moment for the cruise industry. Global passenger volume is projected to reach 38.9 million in 2026, with industry revenue expected to surpass $46.5 billion. For operators like Windstar, capitalizing on this growth requires a more sophisticated approach to forecasting, pricing, and guest value optimization. With Windstar now operating eight ships, specialized technology is needed to manage pricing across itineraries, ship types, and cabin categories. These areas are where IDeaS Cruise Revenue Management System (RMS) delivers a decisive advantage. Known for delivering personalized, small-ship journeys to hidden harbors and off-the-beaten-path destinations, Windstar's approach to cruising aligns naturally with IDeaS' strategy. As part of the agreement, Windstar Cruises will harness the capabilities of IDeaS Cruise RMS to refine and elevate its revenue strategy. Powered by advanced forecasting algorithms, AI and machine learning help the system anticipate demand by market segment and cabin type to support dynamic pricing decisions with greater precision. Total onboard spending also informs the system's optimization logic enabling a more holistic view of guest value. These capabilities are helping Windstar advance its modernization goals and move beyond traditional manual and labor-intensive revenue management approaches. As cruise operators increasingly seek smarter, more connected ways to respond to shifting demand, solutions like IDeaS Cruise RMS are setting a new benchmark for timely, data-driven forecasting and pricing decisions. Crystal Pernici, Global Director, New Ventures, said: "Cruise lines are at a pivotal moment. The manual revenue management practices traditionally used in this industry are no longer enough to keep pace with evolving market dynamics. We are proud to bring our Cruise RMS technology to Windstar's prestigious boutique fleet - helping teams anticipate demand, understand guest value, and make faster, more confident pricing decisions as conditions change. This collaboration reinforces our commitment to the cruise industry, and we're excited to support Windstar as it modernizes its commercial strategy." Victor Valencia, VP of Revenue Management at Windstar Cruises, said: "With an expanding fleet, our team needs to revenue manage with a level of precision and speed that simply can't be done on an Excel sheet. IDeaS' cruise-specialized RMS will help us anticipate demand more accurately and adjust pricing accordingly across our portfolio. This enables us to make smarter decisions while continuing to invest in the Windstar programs and experiences our guests value most." The cruise industry continues to expand, with operators racing to modernize revenue strategies and make the most of every sailing. By combining advanced algorithms with total guest-value insights, IDeaS Cruise RMS supports more precise forecasting and more responsive pricing across market segments and cabin types. With Windstar now on board, IDeaS further expands its footprint in the cruise industry, building on decades of leadership in hospitality revenue management and reinforcing its role as a trusted partner in innovation. About IDeaS IDeaS, a SAS company, powers profitable hospitality. As the global leader in revenue management, IDeaS supports a diverse range of hospitality, including independent hotels, resorts, global hotel chains, cruise lines, and parking brands. IDeaS' AI-driven solutions go beyond forecasting and pricing to optimize revenue, boost profitability, and improve efficiency, helping hospitality organizations build fully connected commercial strategies. With more than 31,000 installations globally, IDeaS continues to innovate and set the standard for growth, performance, and value in the next era of hospitality. About Windstar Cruises For four decades, Windstar Cruises has been reimagining small-ship cruising with a distinctive blend of relaxed luxury and genuine connection to the world's most captivating destinations. From its origins with motor sailing yachts tailored for upscale yet casual travel, Windstar has grown into a diverse fleet of four Star Class all-suite yachts - including its newest addition of Star Seeker in December 2025 - and three Wind Class sailing yachts, offering voyages that are both intimate and inspiring. It's highly anticipated yacht, Star Explorer, is set to debut in December 2026, expanding the fleet to eight yachts accommodating 150-350 guests. Windstar's legendary Wind Class sailing yachts are also undergoing a meticulous two-phase redesign to be completed by 2027. Windstar yachts sail to more than 330 ports across Europe, the Caribbean, Costa Rica and the Panama Canal, Alaska, Canada and New England, Japan, the South Pacific, and Asia. Unlike most cruise lines, Windstar sails year-round in the Mediterranean and Tahiti, offering different destination experiences seasonally. Each Windstar voyage is designed to immerse guests in authentic cultural experiences, all while delivering the comfort, service, and style that define the Windstar difference. Windstar Cruises is proud to be part of the Xanterra Travel Collection(R), a distinguished group of global hospitality and travel companies with a legacy spanning over a hundred years. Xanterra operates iconic national parks, including Grand Canyon, Yellowstone, Glacier, and Death Valley. The Xanterra Travel Collection(R) is owned by The Anschutz Corporation, the ultimate owner of the Broadmoor, Sea Island, and entertainment giant AEG, Anschutz Entertainment Group. Press Contact: SOURCE IDeaS