Full-Time
Operations Lead
Short Hills Boutique
International Cosmetics & Perfumes
Compensation Overview
$24 - $30/hr
Short Hills, Millburn, NJ, USA
In Person
The posting identifies the work location as Short Hills, New Jersey, while the ATS location lists Short Hills, New York.
Category
 Retail (1) |
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Required Skills
Sales
Inventory Management
Requirements
- A minimum of 3 years of relevant retail sales and customer experience; fragrance, beauty, or luxury goods experience is preferred.
- Relevant experience demonstrating strong sales experience and proficiency in the retail and fragrance industry.
- Strong verbal and written communication skills and strong interpersonal skills.
- Strong attention to detail, event planning, and organizational skills to support business needs.
- Good technical computer skills, keyboarding proficiency, and knowledge of various reporting tools and systems.
- Flexibility and adaptability to changing priorities, with the ability and willingness to multitask.
- Physical ability to move throughout the store, including kneeling, stooping, carrying, bending, and twisting, and the ability to lift up to 25 pounds.
Responsibilities
- Manage returns, damages, and tester returns.
- Organize and maintain the stockroom and stock placement within the boutique.
- Properly merchandise products and implement visual directives, and oversee all window installations.
- Partner with the Retail Operations department on all work orders.
- Order office and collateral supplies.
- Lead physical inventory.
- Update and maintain boutique information technology systems with support from the Retail Operations and Information Technology departments.
- Manage all customer shipments, including outbound shipments and returns.
- Champion and drive customer experience while modeling and maintaining customer experience standards.
- Drive the retail sales plan at the store level and remain accountable for the overall function of the Creed Sales Team, including supporting achievement of the sales plan in designated stores in the market.
- Achieve personal sales goals by developing relationships throughout the store to promote ICP brands and drive interselling, including presale and launch goals set by the ICP Manager.
- Support and execute action plans based on the market calendar to maximize sales, including executing presale launches and events in stores while partnering with ICP Managers.
- Drive sales by stepping out from the counter to engage with customers and build brand awareness.
- Remain accountable for event presale goals and setup.
- Communicate or escalate all store, counter, and product concerns to the ICP Manager or the appropriate person.
- Open and close the boutique.
Desired Qualifications
- Fragrance, beauty, or luxury goods experience.