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Strategy & Operations Manager
Posted on 10/31/2022
Remote • United States
Experience Level
Desired Skills
  • Bachelors and/or Master's degree in Engineering, Computer Science, Statistics, Economics, Finance, or another highly quantitative/analytical field
  • At least 4 years of experience working for a fintech, card network, PSP, financial institution, or a technology company where Payments is the hub and spoke for the organization
  • A deep understanding of money movement, payment processing, payment networks, disbursement of funds and, payment platform
  • Excellent problem-solving skills, with a strong emphasis on the development of frameworks and processes that can be scaled and/or automated
  • You're relentless - You roll up your sleeves and do whatever it takes to make things successful
  • You're a self-starter - You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
  • You're a relationship-builder - You can influence and motivate people at all levels across a variety of job functions
  • Altruistic, Humble, and willing to do whatever it takes to win
  • Experience working in a Payments domain for Alternative Payment Methods (APM's)
  • You have Excel and SQL mastery
  • Experience with data visualization tools (ex. Tableau, Data Studio, Mode, etc.)
  • Lead periodic reviews across payment service providers (PSPs) for both Issuing and Acquiring for the Uplift platform to establish efficiency and identify opportunities for improvements
  • Act as a primary point of contact between business functions and engineering teams in highlighting the most value additive features, optimizations, cost/revenue efficient collection/disbursement allocation strategies to the Uplift platform
  • Implement payment operations - Optimize Uplift's existing payment/reconciliation processes and triage data bugs to ensure accuracy and efficiency in meeting all external and internal requirements
  • Drive payments strategy - Understand the payment needs and wants of our merchants/partners, customers and, financial partners to shape Uplift's payment operations strategy, build tools/processes that support operational excellence, and inform the payments product roadmap
  • Lead large cross-functional teams to prioritize, develop and launch Payment's centric new products and features- Own key payments programs with critical business metrics- Design and implement complex business and operational systems and processes- Track projects, timelines, and commitments on internal projects and customer deliverables - Help identify and implement new product and business opportunities
  • Own the KPI reporting for Issuing and Acquiring while constantly looking for ways to improve and establish new goals working closely with business functions
  • Partner with the customer and/or merchant-facing and operations teams to help them make more tailored recommendations considering compliance, network, PSP, and any strategic requirements
  • Serving as a central point of contact for inbound requests from internal and external stakeholders from a Payments standpoint
  • Provide support to various ongoing and future projects as needed

51-200 employees

Enterprise payment financing service
Company Overview
Uplift’s mission is to provide people with a better way to pay for things that matter most, the ones that elevate people’s lives. The company is committed to stress-free finance through their straightforward payment plans that have no debt traps or compound interest. Additionally, the company also enables users to adjust payments when life happens and gives added flexibility for their finances.
  • Medical, dental, & vision insurance
  • 401(k) plan
  • Flexible, remote-first work culture
  • Competitive salary
  • Pre-IPO stock options
  • Health & Wellness Perks
  • Professional Development
  • Pick-A-Perk: money that can go towards something of your choosing within tuition reimbursement, student loan payment reimbursement, vacation savings account, charitable donations, or home office expenses
Company Core Values
  • Innovation
  • Diversity
  • Agility
  • Desire to help people purchase what matters most