Full-Time

Enterprise Renewals Manager

Sigma Computing

Sigma Computing

501-1,000 employees

Business intelligence analytics tools

Data & Analytics

$117,000 - $144,000

Variable Pay, Stock Options

Senior

New York, NY, USA

Requirements
  • 6+ years working in Renewals / Customer Success role
  • Ability to react and adapt to potential rapid shifts in priorities and organizational policies
  • Strong negotiation and objection handling skills that allow for value-based contract negotiations
  • Strong process management and detail oriented skills
  • Strong customer management skills, including soft skills
Responsibilities
  • Responsible for Gross Revenue Retention, customer retention and business growth through the annual renewal process
  • Partner with Customer Success to minimize attrition and drive Net Dollar Retention
  • Develop professional and personal relationships with key stakeholders within each customer account
  • Work with customers to create a strategy for achieving goals and assist Customer Success with removing barriers to business growth
  • Collaborate closely with internal stakeholders such as Product, Engineering, and Alliances
  • Be able to communicate feedback and insights to the business to improve product and customer experience
  • Serve as an advocate for our customers and set appropriate expectations
  • Leverage data to effectively guide meaningful customer conversations
  • Help identify opportunities for improvement in existing processes

Sigma Computing's mission is to empower everyone to make the best possible decisions at every turn by removing the barriers that prevent people from analyzing data across sources and delivering the full spectrum of self-service cloud analytics and business intelligence.

Company Stage

Series C

Total Funding

$721.3M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

12%

1 year growth

10%

2 year growth

137%

Benefits

Competitive pay - Looking for a great salary and solid stock options? You’ve come to the right place.

Flexible schedule - Do the work you need to get done in the time you have to get it done

Amazing benefits - Medical, dental, vision, 401k, FSA, commuter… we’ve got you covered. Literally.

Flexible vacation - At Sigma, we work to live, not live to work. So go on, book that dream vacation.

Health & wellness - A healthy body supports a healthy mind, so we partner with Crunch Fitness and CorePower.

Family-friendly - From flexible scheduling to parental leave to kids’ birthdays off, we support Sigma families.