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Full-Time

Service Offering Manager

Confirmed live in the last 24 hours

KION

KION

1,001-5,000 employees

Supplies forklifts, warehouse equipment, and automation technology

Industrial & Manufacturing
Financial Services
Enterprise Software

Compensation Overview

$150k - $190kAnnually

+ Year End Bonus

Senior, Expert

Grand Rapids, MI, USA + 5 more

More locations: Dallas, TX, USA | Plano, TX, USA | Holland, MI, USA | Wauwatosa, WI, USA | Atlanta, GA, USA

Category
Product Management
Product
Required Skills
Market Research
Sales
Communications
Segment
Salesforce
Marketing
Requirements
  • BS/BA in Engineering, Project Management, Marketing
  • Expert in Material Handling and or Warehouse operations
  • 5+ years of professional experience and success in complex solution sales or product development in a B2B role.
  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
  • Excellent verbal and written communication skills.
  • High degree of proficiency in MS Office Suite; Proficiency in Salesforce or other CRM.
  • Training in strategic selling methodology.
Responsibilities
  • You will partner with segment leaders as well as key engineering, sales, and operations teams to develop our future service offerings.
  • Accountable for revenue and margin associated with services portfolio.
  • Serve as offering owner for service creation, revision, and release to market.
  • Conduct voice-of-customer (VOC) and market research to identify opportunities based on underlying needs of stakeholders including our customers, our competitions customers, and our 3rd party suppliers.
  • Commercialize offerings, including Service creation, pricing, and costing strategies; sales and technical support training; marketing and communication activities.
  • Manage partnerships, including cross-company development activities, customer support, and escalations.
  • Support sales processes and activities related to the service portfolio.
  • Actively participate in industry networking.
  • Remote Work

KION Group provides forklift trucks, warehouse equipment, and automation technology to improve supply chain efficiency. Their products include industrial trucks and software solutions that help businesses streamline material handling and logistics operations. KION stands out with its range of well-known brands, allowing it to cater to diverse customer needs while focusing on sustainability and digital transformation. The company's goal is to deliver reliable solutions that enhance supply chain performance.

Company Stage

IPO

Total Funding

N/A

Headquarters

Wiesbaden, Germany

Founded

N/A

Growth & Insights
Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • KION's strategic partnerships, like the one with Li-Cycle for lithium-ion battery recycling, highlight its commitment to sustainability and innovation.
  • The appointment of experienced leaders like Michael Larsson and Christian Harm to key positions indicates strong leadership and a focus on growth.
  • KION's involvement in projects like IC4F and the development of swarm robots with Fraunhofer IML showcases its dedication to cutting-edge technology and future-proofing its offerings.

What critics are saying

  • Frequent changes in top management, such as the recent appointments of a new CFO and President of Dematic, could lead to strategic instability.
  • The highly competitive nature of the logistics and supply chain industry requires constant innovation, which can be resource-intensive and risky.

What makes KION unique

  • KION Group's multi-brand strategy allows it to cater to a wide array of customer needs across different sectors, unlike competitors who may focus on a single niche.
  • Their commitment to digital transformation and innovation, such as the development of an AI platform with Google, sets them apart in the logistics and supply chain industry.
  • KION's integrated approach, combining hardware, software, and financial services, provides a comprehensive solution that is difficult for competitors to match.