At Boundless Learning, we are empowering our partners to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility.  At Boundless Learning you’ll have the opportunity to collaborate with passionate, diverse teams, where your ideas are valued, and your expertise is respected. Join us on this meaningful journey towards transforming education and making a lasting difference in the lives of learners worldwide.

Summary

The Project Manager manages and serves as a consultant to any and all functional teams within Boundless Learning in evaluating new/existing project needs and developing a strategy to manage the appropriate portion of the projects based on internal capabilities and staffing allocations. This individual must be familiar with the full scope of our partnerships, the services we provide and therefore can consult/develop/direct project objectives, as well as the roles/function of each team member in order to effectively coordinate the activities of the team. They are responsible for providing insight into initial project concept and consultation/guidance to the operational teams as well as management/oversight of project as necessary. The project manager will manage a portfolio of projects and reports on project performance, status and risk with a focus on exceeding objectives. 

General Responsibilities

• Provides World Class Service by creating synergies with our internal teams & Academic Partners which empower us to exceed our objectives.  

• Provides Academic Partner insights and strategies which help enable internal & external teams deliver results that exceed objectives

• Creates buy in from multiple constituents in a collaborative cross-functional environment.

• Collaborate with function and operation teams to provide insight into evaluation of new solutions and support the re-evaluation of current solutions 

• Facilitate redesign of business processes to enhance efficiency and quality.

• Collaborate with account managers/managing directors and cross-functional teams on strategy for executing projects focused on delivery of products or services.

• Develop and maintain work plans appropriate for the scope and complexity of each project

• Consult with the cross functional team in the execution of the project. Provide positive leadership toward the successful delivery with a focus on cost, schedule, scope, quality, and communication.

• Communicate status and cost implications for assigned projects through participation in status and working group meetings, along with written status reports and other communications as needed for a variety of audiences.

• Analyze project risks and develop mitigation plan with project team

• Ensure coordination of efforts of all cross functional team members in consultation with account managers/managing directors. Establish and maintain a highly cooperative environment and foster collaboration across all areas.

• Guide the documentation of business requirements for projects as needed

• Guide the preparation of QA planning materials, direct and conduct QA activities as needed

General Qualifications

• 4-year degree from an accredited institution in marketing, business administration or related field, OR appropriate combination of education and significant experience

• Minimum of 3 years’ experience (5 preferred) in project management as a project lead and/or CSM (Scrum) preferred. 

• Minimum of 3 years or more in 2 of the following areas: research and development, marketing, recruitment, student support, curriculum, process improvement, consulting, higher education, and/or OPM (online program management). Strongly Preferred.

• Progressively responsible project management experience, including experience documenting business requirements and participation in QA activities. 

• Knowledge of project management concepts, tools and activities, including Smartsheet, MS Office (Visio, Word, Excel, PowerPoint), requirements analysis and facilitation.

• Proven ability to manage complex, large-scale projects under significant constraints. Strong analytical and problem-solving skills.

• Strong organizational and time management skills. Ability to work independently and efficiently in a fast-paced environment.

• Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization

• Professional oral and written communication skills for effective relationship development/management and presentations with stakeholders

• Experience with cultivating, nurturing, and on-boarding new clients and or business projects 

• Excellent customer service orientation with specific experience in handling high-profile, high-demand, senior level Academic Partners.

• Experience leading, providing consultation on, developing, and implementing account management processes, and strategies which exceed client and business objectives

• High degree of personal ownership and accountability to consistently deliver results in a fast paced and high-profile environment

• Ability to perform non-local travel up to 25%.

Supervisory Responsibilities

No supervisory responsibilities at this time.

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