Full-Time

Residential Services Coordinator I

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Deadline 3/6/27
DePaul

DePaul

501-1,000 employees

Not-for-profit housing, elder care, rehab

Compensation Overview

$23 - $23.60/hr

Buffalo, NY, USA

In Person

Category
Operations & Logistics (1)
Requirements
  • QMHS Standard Bachelor’s degree in Human Service field or an Associate’s degree in Human Service field plus three years of FT related experience or a High School Diploma plus five years of FT Human Service experience
  • Must have a clean New York State driving record as outlined in DePaul’s personnel policy
  • Must be at least eighteen (18) years of age
Responsibilities
  • Develops the overall Residential Service Plan with the resident and his or her support network by identifying the individual’s needs and desires in an effort to maintain placement and / or progress to more independent housing
  • Provide teaching, monitoring and recovery oriented supports in accordance with OMH 595 and 593 including the following rehabilitative services: Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom Management
  • Ensure that each resident receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), on-going recovery oriented services, and discharge. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health
  • Participates in monthly meeting with Primary Counselor and Resident to monitor recovery efforts, progress and changes needed in plans and ensure delivery of services in accordance with each resident’s service plan
  • Conducts at minimum quarterly reviews of the Residential Service Plan with the individual in an effort to ascertain the degree of progress and to make revisions when necessary
  • Provide guidance and oversight to Counselors to ensure Counselors observe, monitor, document, and report resident behaviors as well as their progress in accordance with agency standards
  • Provide guidance and oversight to Counselors to schedule or ensure that annual appointments for physicals, eye exams, and dental appointments are scheduled. Ensures that transportation is arranged for these appointments (when appropriate)
  • Works collaboratively with the resident’s community service providers to ensure continuity of care (care managers, clinical, medical, educational, vocational, and entitlement specialists, etc.). Makes appropriate referrals to these services when needed
  • Serves as the key liaison between the resident and his / her clinical provider with regard to the monitoring of the individual’s mental health and well-being. Works with the Primary Counselor to keep the resident engaged in clinical services through regular attendance
  • Help residents to plan for the purchasing of clothes and other necessities
  • Works with residents to encourage a healthy connection with family and community ties and to develop new supports and interests
  • Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents, staff, guests, and service providers
  • Provide safe transporting of residents when needed
  • Follow all safety rules and regulations for self, residents, and staff
  • Performs any other duties necessary for the effective operation of the program

DePaul is a not-for-profit organization that provides housing and support services for seniors, people with mental illness in recovery (including those with homelessness history), addiction prevention, vocational programs, and affordable housing across 50+ sites in 14 New York counties. It coordinates housing, treatment, recovery supports, and job training tailored to each person’s needs. It differs by offering a wide range of housing, health, recovery, and vocational services under one nonprofit umbrella, with a community-focused approach that serves those facing homelessness. Its goal is to help individuals achieve the highest level of independence and stability in the environment of their choice.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Town of Gates, New York

Founded

1958

Simplify Jobs

Simplify's Take

What believers are saying

  • Animation program prestige attracts top creative talent and industry partnerships.
  • Community-focused research grants enhance DePaul's reputation and local impact.
  • Transfer portal success builds competitive basketball program for revenue generation.

What critics are saying

  • Palestinian student discrimination complaints trigger federal investigations and enrollment declines.
  • Campus protests and negative media coverage alienate donors and prospective students.
  • Transfer-dependent basketball roster faces Big East competition from UConn, Villanova.

What makes DePaul unique

  • Animation program achieves national recognition for creative industry excellence.
  • SPARK Center research teams advance North Lawndale community development projects.
  • Men's basketball roster strengthened through strategic transfer portal acquisitions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Unlimited Paid Time Off

Paid Holidays

401(k) Company Match

Employee Assistant Program

Employee Discount Program

Company News

SWBR
Nov 7th, 2025
Pan-American Square Apartments Wins Community Impact Award

Pan-American Square Apartments wins Community Impact Award. SWBR Company is pleased to announce that DePaul Pan-American Square Apartments has been recognized with the 2025 Community Impact Award by the Buffalo/WNY Chapter of the American Institute of Architects. This award honors projects that make a meaningful difference in their communities through thoughtful, inclusive design. Completed earlier this year, Pan-American Square Apartments transformed a former rail corridor into a 150-unit affordable and supportive housing community in Buffalo, NY. Designed to Passive House standards, the development provides energy-efficient homes and essential services for seniors and individuals experiencing homelessness or mental illness. More than housing, it is a catalyst for community revitalization, delivering stability, sustainability, and hope for Buffalo's most vulnerable residents. Jury Comment: The integration of community-based programs and sustainable design at the Pan-American Square Apartments struck the jury. Exemplifying the criteria of the Community Award, the Pan-American Square Apartments took a holistic approach to senior living and supportive housing that will have a lasting positive impact on the WNY community. It is clear that this project will uplift and provide stability for the most vulnerable members of its community and the design team took every opportunity to maximize resources available to its residents. SWBR provided architectural, interior design, structural engineering, landscape architecture, and graphic design services for the project. The awards celebration was held Thursday, November 6 in Buffalo, NY.

DePaul University
Jun 24th, 2025
Pride in the Workplace and Beyond

DePaul > blog > diversity at DePaul > Pride in the workplace and beyond.

SWBR
May 20th, 2024
DePaul Veddersburg Apartments Recognized with Award from CSI Rochester

SWBR Company is pleased to announce that DePaul Veddersburg Apartments has been recognized with the 2024 Value Engineering Award from the Rochester Chapter Construction Specifications Institute (CSI).

Capital Region Chamber of Commerce
May 17th, 2024
SCAP Planning New Campus in Schenectady

DePaul Properties is partnering with SCAP on the project.

SWBR
Nov 10th, 2023
Port Byron Apartments Receives LEED Certification

DePaul's Port Byron Apartments received LEED for Homes Gold Certification by the U.S. Green Building Council.