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Posted on 6/9/2022
Paradise Valley, AZ, USA • Omaha, NE, USA • Towson, MD, USA
Experience Level
Desired Skills
Customer Service
  • This is a junior paralegal role requiring a demonstrated proficiency and some experience in all aspects of litigation management
  • Must have two or more years of litigation experience and, ideally, experience with arbitration
  • The ideal candidate should have proficient verbal communication and customer service skills, including the ability to interact with customers on a daily basis for purposes of resolving customer concerns and disputes
  • The ideal candidate should have knowledge of PayPal's products and services
  • A successful candidate will collaborate with PayPal legal colleagues across our global organization
  • Capable of managing numerous projects and cases simultaneously under tight deadlines while maintaining a good sense of humor and positive attitude
  • Must be a skilled oral and written communicator
  • Creative thinker with strong problem-solving skills
  • Familiarity with, and strong interest in, PayPal, ecommerce payments, emerging payment technology and the payments industry
  • Highly proficient in PowerPoint, Excel, Teams, Sharepoint, iManage, ONIT, Tableau, Relativity, and iPro
  • Must be excellent at organizing and tracking case information and docketing
  • Experience preparing concise and succinct presentations, graphs and reports
  • Paralegal Certificate from an ABA accredited school preferred
  • College degree preferred
  • Requires up to 40% of domestic travel
  • Review and analyze pre-litigation demand letters and pre-arbitration notices of dispute
  • Research and analyze demand letters and pre-arbitration notices of dispute to determine whether resolution should be attempted before such claim escalates to a formal case filing
  • Draft and handle correspondence, both written and oral, with claimants to attempt to resolve pre-litigation matters
  • Draft and fulfill settlement agreements, when appropriate
  • Work on complex assignments requiring advance problem-solving skills
  • Prepare metrics, reports, and presentations for internal stakeholders
  • Maintain and manage information relating to litigation and other matters handled by PayPal's Litigation team and use that information to drive better processes and efficiencies
  • Review and handle small claims hearings throughout the United States as needed and represent PayPal and its subsidiaries
Desired Qualifications
  • Prior experience in the financial services industry is a plus

10,001+ employees

Platform for online money transfers
Company Overview
PayPal is committed to our mission to democratize financial services for people all over the world. The company operates a global payments platform to help create a worldwide network of good.
  • A Stanford Navigator helps employees research providers and health conditions, and make informed decisions about health care
  • Advance Medical is available for all employees who are looking for a world-class specialist to provide an expert medical opinion for treatment plans
  • Stock Purchase Plans
  • Retirement Savings and Pension Plans
  • Stock Awards
  • Life Insurance and Disability Benefits
  • Paid Time Off
  • Four Weeks Paid Sabbatical for every Five Years of Service
  • Educational and Professional Development benefits
  • Matching Gifts & Volunteerism Opportunities
  • Matching Gifts
  • Skills-Based Volunteering
  • Green Teams
  • GIVE Teams
Company Values
  • Inclusion - Respect and value uniqueness and diversity of thought. We’re talking everyone, everywhere, at all times, regardless of background, level or circumstance. Ideas are richer and execution is stronger when everyone feels included.
  • Innovation - Create amazing experiences for our customers – whether merchant, consumer or the PayPal community. Think differently, look end-to-end and practice empathy by putting yourself in our customers’ shoes.
  • Collaboration - Work as a team, drive ownership and accountability, make decisions and get results. Foster trust, have integrity, champion each other and have each others’ backs. Eradicate silos and win as a team.
  • Wellness - Care for and actively support each other’s well-being. Create a super energizing workplace that brings out the best in our employees by nourishing our mental, physical and emotional balance.