Food Service Representative
About the job
- Applicants must be at least 18 years old.
- Knowledge of computer systems and equipment, such as PCs, symbol devices, scales, and label machines, is required.
- Strong customer service skills are required.
- Communication and interpersonal skills are required.
- Reading and writing skills are required.
- Planning and organizing skills are required.
- Ability to work in a fast-paced environment is required.
- A high school diploma, GED, or equivalent is required.
- Completion of company orientation is required.
- Food safety and sanitation training is required upon hire.
- The role requires standing, walking, reaching, grasping, and other physical movements according to the assigned department; bakery duties may require lifting 50 pounds and managing more than 70 pounds, while deli duties may require lifting 55 pounds and managing more than 65 pounds.
- The role may involve exposure to wet, cold, or hot conditions and loud noise.
- Employees must follow safe lifting limits and break down loads or request assistance when necessary.
- Provide a well-stocked, well-maintained department and superior customer service.
- Take customer orders by telephone or in person, answer product questions, and assist customers with product selections.
- Prepare, package, and merchandise fresh products; slice, label, rotate, and cull products for poor quality.
- Assist with basic setup and cleanup processes in technical areas as needed.
- Use suggestive selling techniques and product knowledge to meet customer needs and build department sales.
- Clean and sanitize display cases, operate and maintain equipment properly, and comply with food safety, sanitation, and store operating procedures.
- For bakery duties, record production and shrink to support production planning, assist with baking, frying, and decorating as needed, and cull products for poor quality or expiration dates.
- For deli duties, serve service-counter customers, use ordering system applications and the Fresh Production Planner, perform required inventory management processes, prepare catering orders for timely pickup when applicable, and complete sanitation and maintenance tasks for deli slicers.
- For prepared foods duties, serve and package products at customer request, explain preparation and reheating instructions, prepackage condiments, and cut, slice, dice, and chop food for the chef.
- Perform other job-related tasks as requested by a supervisor, subject to reasonable accommodations.
About the company
H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
1905
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Simplify's Take
What believers are saying
- H-E-B opened Forney on February 4, 2026, and Mid-Cities on May 20, 2026.
- San Marcos opens a 114,000-square-foot H-E-B in October 2026, adding 450 jobs.
- Self-service kiosks launched at 40 True Texas BBQs on September 22, 2026.
What critics are saying
- H-E-B recalled jalapeño products again on August 14, 2026 after Salmonella contamination.
- H-E-B faces a $1 million lawsuit from the November 5, 2025 fatal truck crash.
- A major food-safety incident would destroy H-E-B's trust moat and private-label economics.
What makes H-E-B unique
- H-E-B opened its 12th DFW store in Euless on May 20, 2026.
- The chain pairs groceries, 50 True Texas BBQs, and Favor delivery across Texas.
- Dunnhumby ranked H-E-B America's top grocer in 2026, reinforcing loyalty and value.
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Benefits
Flexible Work Hours
Company News
San Marcos' newest H-E-B outpost will open Wednesday with barbecue, giveaways and more. By Rhyma Castillo, San Antonio Express-News The Tribune Content Agency Updated October 6, 2026 7:15 PM Gift Article San Marcos shoppers have a new place to stock up on groceries, grab barbecue and, apparently, start their mornings very early. H-E-B is opening its newest San Marcos store at 6 a.m. Wednesday, Oct. 7, bringing a 114,000-square-foot grocery store to 1074 E. McCarty Lane, just off Interstate 35. The new location is San Marcos' third H-E-B outpost and the grocery chain's latest addition to the fast-growing I-35 corridor. It also brings a first for the city: a True Texas BBQ restaurant. Customers can expect the in-store barbecue bastion to serve H-E-B's signature smoked meats, including brisket, along with sides like brisket beans, creamed corn and homestyle potato salad. The restaurant will have indoor seating, so shoppers can turn a grocery run into a barbecue run without ever leaving the store. The store will also include H-E-B staples such as a bakery, tortilleria, deli, meat and seafood departments, Sushiya sushi and Meal Simple prepared foods. Customers will also have access to curbside pickup, home delivery and a drive-thru pharmacy. For opening day, H-E-B is starting the party before sunrise, according to the San Marcos Area Chamber of Commerce. The grand opening celebration begins at 4 a.m. with free coffee, goodies and a DJ, followed by 5:45 a.m. performances from San Marcos High School's Diamond Dance Team, Drumline and Mariachi Band. There will be a ribbon-cutting ceremony 6 a.m. sharp, after which doors will open to customers. The first 250 customers in line will get free hats and goodie bags, while the first 100 Curbside customers will get free hats. And yes, there will be barbecue and seafood demonstrations at 11 a.m., along with an appearance from Texas State mascots Boko and Koko from 4 p.m. to 6 p.m. - because if there's one thing H-E-B is going to do, it's go all out for a grand opening event. This story was originally published October 6, 2026 at 7:05 PM.
21st Heroes & Outlaws Benefit Concert, nov. 6th in Mission. Oct 5, 2026 Listen to article (english) Translate text to Spanish or other 102 languages! Oct 2, 2026 Sep 30, 2026 - Advertisement - Texas Border Business - Advertisement - McALLEN, Texas - The 21st Annual Heroes & Outlaws Benefit Concert reaches a new milestone this year with H-E-B named Presenting Sponsor in a new partnership with Friends for Hope supporting the Vannie E. Cook Jr. Children's Cancer and Hematology Clinic. Presented by H-E-B, this year's Heroes & Outlaws will feature award-winning country music group the Eli Young Band on Friday, November 6, 2026, at Las Palmas Race Park in Mission, Texas, as part of the band's Keep on Dreaming Tour. Organized by Friends for Hope, Heroes & Outlaws has brought the Rio Grande Valley together for more than two decades to raise critical funds for the Vannie Cook Clinic and support children and families facing cancer and serious blood disorders. - Advertisement - Watch a video below: "We are incredibly proud to have H-E-B as our presenting partner as we begin this next chapter of Heroes & Outlaws," said Megen Mikulik, President of Friends for Hope. "This significant partnership strengthens what we can accomplish through this event and, most importantly, the impact we can make for the children and families served by the Vannie Cook Clinic." Friends for Hope supports the Vannie Cook Clinic year-round by organizing fundraising events, enrichment opportunities for patients at the clinic, and providing critical aid to local families impacted by childhood cancer. Community partner H-E-B will proudly present the concert through their "Helping Here" initiative, an ongoing commitment to support local causes and organizations. - Advertisement - "H-E-B is proud to support the incredible work Friends for Hope does for children across the Rio Grande Valley who are receiving care at the Vannie E. Cook Jr. Children's Cancer and Hematology Clinic. At H-E-B, we are committed to giving back to organizations that are at the heart of our communities, especially those dedicated to supporting children and their families. We're honored to help bring moments of joy, comfort, and hope to these children and allow them to simply be kids," said Linda Tovar, Director of Public Affairs. To purchase a table or to become a sponsor, please visit Friendsforhope.com. Opportunities will be available until October 20. - Advertisement - Oct 5, 2026 News Oct 5, 2026 - Advertisement -
H-E-B buys land for store near downtown Fort Worth. Location in Overland development expected to open in late 2028 Share via: H-E-B has purchased more than 20 acres at the northeast corner of Chisholm Trail Parkway and Oakmont Boulevard in Fort Worth, Texas, where it plans to build a store serving the southwest side of the city. The store, according to the Oct. 2 announcement, will sit within Overland, a 250-acre master-planned community that is part of the Edwards Ranch, which has been family owned since 1848. Cassco, the Edwards family's development arm, has developed the land since 1956 for neighborhoods and mixed-use projects including Clearfork, Riverhills, Overton Park and Tanglewood. Construction is set to start early next year, with the store expected to open in late 2028. H-E-B said the store's design, inside and out, will reflect the character of the surrounding community, with additional details to be shared as plans develop. "For years, customers have asked us when a new H-E-B would come closer to downtown Fort Worth, and with our new store on Chisholm Parkway, we can now say that day is soon," said Stephen Butt, president of H-E-B shareholder relations. "The Edwards family has always been forward thinking and very patient as they have successfully developed legacy properties to serve the neighborhoods of west and southwest Fort Worth," he added. "We are honored to partner with H-E-B, a beloved Texas institution whose deep connection to its customers and neighborhoods closely reflects our own values of thoughtful development and investment in the Fort Worth community," said Crawford Edwards, president of Cassco. "H-E-B has earned the trust and loyalty of generations of Texans, and we look forward to the meaningful role they will play in the Overland community for years to come." H-E-B opened its first Fort Worth store in 2024 as part of its continued push into the Dallas-Fort Worth Metroplex. San Antonio-based H-E-B, the largest privately held employer in Texas, operates 460 stores in Texas and Mexico with more than 175,000 partners and sales of more than $50 billion, serving more than 300 communities. For more H-E-B news, view its H-E-B news page. The Shelby Report delivers complete grocery news and supermarket insights nationwide through the distribution of five monthly regional print and digital editions. Serving the retail food trade since 1967,... More by Shelby Team
H-E-B, Layne's plans new locations off I-35 in this Central Texas city. Another H-E-B will be taking shape within the I-35 corridor. By Cristela Jones, Austin Trending Reporter Oct 4, 2026 It's no secret that the I-35 corridor is booming with new businesses between San Antonio and Austin. From Buc-ee's opening its newest location in San Marcos earlier this year to Dick's Sporting Goods planning a $16.4 million store in Kyle, the growth in Central Texas is far from over. Buda will soon be home to another multimillion dollar H-E-B off I-35. In addition, the small town located just south of Austin will be getting a few new restaurants, stores and even an upgraded sports complex over the next few years. Article continues below this ad Here are some of the biggest businesses coming to Buda: H-E-B. The San Antonio-based grocer recently set plans for a nearly $61.2 million store in Buda. H-E-B is aiming to transform a long-vacant former landfill into a new retail destination anchored by the store slated for 15300 S. I-35, Buda, TX 78610. Article continues below this ad Layne's Chicken Fingers. In September, Layne's Chicken Fingers set plans for a new $400,000 restaurant in Buda. The new Layne's will be located at 381 Old San Antonio Road, Buda, TX 78610, in a former Zaxby's chicken chain space. Calacas Tacos & beer. South Texas-based restaurant chain, Calacas Tacos & Bar, set plans for its first Central Texas location in Buda, according to a Texas Department of Licensing and Regulation filing. Calacas is in the process of building a $300,000 restaurant at 240 Old San Antonio Road, Suite 106, Buda, TX 78610. The Valley-born chain currently operates locations in Brownsville, San Benito, Pharr and South Padre Island. Article continues below this ad Buda Sportsplex. The City of Buda broke ground on its nearly $15 million Sportsplex last year, but recently completed the first phase of construction in September, according to a TDLR. This project will be a massive 2,860,149-square-foot expansion that aims to provide new athletic fields and amenities for players, spectators and general park patrons within the framework of the existing Buda Championship Park. Oct 4, 2026 Austin Trending Reporter Cristela Jones is an Austin-based reporter covering all things retail, commercial, real estate and shopping in the state's capital city. A proud Longhorn, Cristela holds an M.A. in journalism from the University of Texas at Austin and a B.S. in electronic media from Texas State University. Her work has appeared in Bloomberg News, NPR's Next Generation Radio, KUT y más. Cristela was born in San Antonio, Texas, is a member of the Bey Hive and loves to binge Grey's Anatomy in her spare time.
It's official: H-E-B is coming to southwest Fort Worth. See the details: Updated October 3, 2026 5:26 AM Gift Article It's official: An H-E-B store is coming to southwest Fort Worth. H-E-B announced on Friday, Oct. 2 that the company plans to build a store on the northeast corner of Chisholm Trail Parkway and Oakmont Boulevard, in the 250-acre Overland community in Edwards Ranch. Construction is expected to begin in early 2027, according to a press release from H-E-B, and the store is expected to open in late 2028. Over the past 70 years, the development arm of the Edwards family, Cassco, has developed their land for neighborhoods and mixed-use projects including Clearfork, Riverhills, Overton Park and Tanglewood, the release states. "We are honored to partner with H-E-B, a beloved Texas institution whose deep connection to its customers and neighborhoods closely reflects our own values of thoughtful development and investment in the Fort Worth community," Cassco President Crawford Edwards said. H-E-B said it's proud to partner with Cassco in developing the new grocery location. "For years, customers have asked us when a new H-E-B would come closer to downtown Fort Worth, and with our new store on Chisholm Parkway, we can now say that day is soon," said Stephen Butt, president of H-E-B Shareholder Relations. The southwest location will be the third H-E-B store in Fort Worth. This story was originally published October 2, 2026 at 4:05 PM. October 2, 2026 10:08 AM September 27, 2026 4:29 AM Fort Worth Star-Telegram Emily Holshouser is a local news reporter at the Fort Worth Star-Telegram.