Full-Time

Customer Fulfillment Manager 1

Posted on 9/11/2026

Talking Rain Beverage

Talking Rain Beverage

501-1,000 employees

Beverage company producing zero-sugar sparkling water

Compensation Overview

$29 - $37/hr

+ 8% annual bonus potential

Preston, WA, USA

Hybrid

Hybrid role requiring at least three days per week in the Preston office; occasional additional on-site attendance may be required.

Bachelor's

Category
Operations & Logistics (1)
Required Skills
Microsoft Office
ERP
Supply Chain Management
Inventory Management
SAP Products
Oracle
Excel/Numbers/Sheets
Microsoft Outlook

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Requirements
  • At least one year of experience in a customer-facing supply chain, customer service, order management, logistics, distribution support, or related role.
  • Foundational understanding of order fulfillment, inventory, and service key performance indicators such as case fill, with willingness to learn order-to-cash, demand planning, and promotional or launch execution.
  • Proficiency with Microsoft Office, especially Excel, Outlook, and Teams.
  • Ability to organize information, identify issues, and communicate clearly.
  • Exposure to enterprise resource planning or order management systems such as SAP, Oracle, JD Edwards, or Microsoft Dynamics, or willingness to learn.
  • Strong organizational skills and attention to detail, with the ability to follow established playbooks, meet timelines, and escalate appropriately with guidance.
  • Ability to collaborate effectively with cross-functional partners and apply feedback.
Responsibilities
  • Manage and drive key performance indicator performance for assigned accounts through daily management of inventory, demand planning inputs, order scheduling, and order fulfillment execution.
  • Own communication across all partners for the dedicated customer, including the distribution center, Supply Chain Services, Sales, and Quality, and help drive corrective actions to resolve service, inventory, or execution issues.
  • Execute customer programs, promotions, and new product introduction activities using established playbooks, timelines, and customer-specific requirements.
  • Support setup and maintenance of promotional stock-keeping units, customer launches, and account-specific requirements with minimal rework.
  • Monitor execution accuracy, track case-fill performance to Talking Rain goals, and flag operational risks or gaps to senior team members early and clearly.
  • Collaborate with Sales, Marketing, and Operations to ensure alignment and readiness for promotions, launches, and ongoing fulfillment needs.
  • Build foundational knowledge of customer expectations, promotional mechanics, launch processes, and order fulfillment.
  • Complete other responsibilities as assigned.
Desired Qualifications
  • Experience in the beverage, consumer packaged goods, or food manufacturing industry.
  • Familiarity with electronic data interchange or customer portals.
Talking Rain Beverage

Talking Rain Beverage

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Talking Rain Beverage is a private beverage company known for Sparkling Ice, a zero-sugar flavored sparkling water. It originally built a regional business in the Pacific Northwest and later pivoted to reformulating Sparkling Ice into a zero-sugar version that could be sold nationally. The product works as a flavored, calorie-free sparkling water, primarily delivered in cans and bottles, appealing to consumers who want flavored drinks without sugar. What sets the company apart is its long, steady grind to find a breakout product and its strategic focus on Sparkling Ice as the main revenue driver, transforming a small bottler into a national beverage brand without taking on major external funding. The company’s goal is to continue growing Sparkling Ice into a wide-reaching national brand while remaining privately held.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Preston, Minnesota

Founded

1987

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 2026 LIFE SAVERS packs extended Sparkling Ice across Kroger, Publix, Amazon.
  • February 2026 Soda Shoppe launched Cherry Cola, Root Beer, and Orange Cream nationally.
  • May 2026 Casey's and K9s For Warriors promotions deepen retail reach and brand affinity.

What critics are saying

  • Sparkling Ice faces recurring artificial-flavor litigation over malic acid and natural claims.
  • Category rivals like Liquid Death and Poppi crowd shelves and steal younger consumers.
  • If Sparkling Ice loses national distribution, Talking Rain's revenue concentration becomes existential immediately.

What makes Talking Rain Beverage unique

  • Sparkling Ice remains the No. 1 U.S. sparkling water brand in 2026.
  • Talking Rain leverages licensed nostalgia through Mars LIFE SAVERS and STARBURST collaborations.
  • Its Preston, Washington base supports tight brand control and family-owned execution.

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Benefits

Remote Work Options

Hybrid Work Options

Flexible Work Hours

Paid Vacation

Parental Leave

Relocation Assistance

401(k) Company Match

Health Insurance

Dental Insurance

Vision Insurance

Gym Membership

Performance Bonus

Company News

The Shelby Report
Jun 27th, 2026
Giant Eagle, Sparkling Ice sponsor service dog for veteran.

Giant Eagle, Sparkling Ice sponsor service dog for veteran. Share via: Sparkling Ice and Giant Eagle are partnering for a second year to sponsor the training of a service dog for a U.S. military veteran through K9s For Warriors. The campaign, which recognizes PTSD Awareness Month, supports veterans suffering from post-traumatic stress disorder, traumatic brain injury, and other invisible wounds of war - at no cost to the veterans. "Talking Rain believes in bringing full flavor to life, which for us means enabling people to embrace activities they enjoy and being able to participate fully in life with their families and their communities," said Ken Sylvia, CEO of Talking Rain. "Every dog trained and paired with a veteran represents a life restored, and we're proud to partner with Giant Eagle again to support K9s For Warriors." Talking Rain, the makers of Sparkling Ice, has been a partner of K9s For Warriors since 2023. To date, that support equates to 17 service dogs rescued, trained and paired with veterans in need. Rocky, the shelter dog-turned-service dog that Talking Rain sponsored on the presidential campaign trail in 2024, will appear again in store aisles beside variety 12-packs of Sparkling Ice, co-branded with K9s For Warriors. "For veterans living with invisible wounds of war, we know that everyday moments like grocery shopping can be difficult and sometimes even overwhelming," said Jonathan Mancuso, director of retail media sales at Giant Eagle. "By sponsoring our second dog with Talking Rain's Sparkling Ice brand, we're investing once more in someone's ability to move through the world with greater ease and confidence. It's an honor to support someone who has sacrificed so much for our country." Shoppers can vote to name the service dog - Berry, Birdy or Sparky - when visiting their local Giant Eagle store. Later this year, the dog will visit Giant Eagle's headquarters and select stores to greet shoppers. During the visits, Giant Eagle and Sparkling Ice will promote awareness of the importance of service dogs for those with PTSD and invisible wounds and share tips on what to do if shoppers encounter a service dog in a grocery store. "Every partnership we build brings us closer to meeting the needs of veterans who are still waiting for support and to be paired with a life-changing service dog," said Daniel Bean, CEO at K9s For Warriors. "With over 300 veterans on our waitlist, the need is urgent, and the generosity of partners like Talking Rain and Giant Eagle makes a tangible difference." Since its founding 15 years ago in 2011, K9s For Warriors has paired nearly 1,300 U.S. veterans across all 50 states with life-changing service dogs and rescued more than 2,500 dogs. The Shelby Report delivers complete grocery news and supermarket insights nationwide through the distribution of five monthly regional print and digital editions. Serving the retail food trade since 1967,... More by Shelby Team

Business Insider
Apr 30th, 2026
Talking Rain and K9s For Warriors run with a bigger pack as co-branded Sparkling Ice 12-packs hit store shelves.

Talking Rain and K9s For Warriors run with a bigger pack as co-branded Sparkling Ice 12-packs hit store shelves. Apr. 30, 2026, 12:00 PM PRESTON, Wash., April 30, 2026 (GLOBE NEWSWIRE) - Sparkling Ice(R), crafted by Talking Rain Beverage Company(R), announced today the return of its co-branded packaging partnership with K9s For Warriors, expanding from last year's six-pack wrap to a new 12-pack design. "Expanding from a six-pack to a 12-pack is more than a packaging update, it's a reflection of how much this partnership has grown," said Ken Sylvia, CEO of Talking Rain. "As our Sparkling Ice packs get bigger, so does the pack of service dogs we've helped pair with veterans through K9s For Warriors. That's something our entire team is incredibly proud of." As May marks the observance of Military Appreciation Month, the Sparkling Ice Blue, Pink and Purple Variety Packs will feature a "Proud Partners of K9s For Warriors" logo for a limited time in national retail stores and on Amazon. In-store displays will feature Rocky, a rescue dog-turned service dog, who was trained by K9s For Warriors and paired with his "Battle Buddy" in 2025. K9s For Warriors is the nation's leading provider of service dogs to military veterans struggling with PTSD, traumatic brain injury and/or military sexual trauma - at no financial cost to the veteran. Since its founding 15 years ago in 2011, the organization has paired more than 1,300 veterans with life-changing service dogs and rescued more than 2,500 dogs. Since 2023, Talking Rain's commitment to K9s For Warriors has helped the organization rescue, train and pair lifesaving service dogs with veterans living with invisible wounds of war. Their partnership has even grown to include retailers, such as Giant Eagle, which last year jointly sponsored a puppy who was trained by K9s For Warriors and paired with a veteran in Cleveland, Ohio. "Through this partnership, we've seen firsthand the impact a trained service dog can make in a veteran's life," said Sylvia. "Rocky's journey is a powerful example of what's possible when communities come together. We're proud to continue this partnership and hope seeing Rocky's face in stores nationwide inspires Sparkling Ice fans to join us in supporting this life-changing mission." Talking Rain's employees, called "Rain Makers," get to be hands-on with K9s For Warriors' mission, too. During National Volunteer Month this year and last, Rain Makers visited K9s For Warriors' headquarters in Ponte Vedra, Florida, where they helped to spruce up training spaces, wrote encouragement cards for veterans and learned directly from warrior and service dog trainers about the program's impact. "K9s For Warriors is incredibly proud to partner with Talking Rain," said Daniel Bean, CEO of K9s For Warriors. "As we celebrate our 15th anniversary in 2026, we're reflecting on how far we've come and the thousands of warriors whose lives have been saved by a highly-trained service dog. Talking Rain has been a meaningful part of that journey, and this Military Appreciation Month, these 12-pack wraps carry our mission of saving veterans, rescuing dogs and restoring families into stores and directly to consumers." Talking Rain looks forward to continuing its work with K9s For Warriors, broadening the reach and impact made on veterans and rescue dogs across the country. As this partnership, and the pack, continues to grow, consumers can look forward to seeing more of K9s For Warriors in retail stores across the nation. About Talking Rain(R) Beverage Company Talking Rain, the makers of Sparkling Ice(R), is a family-owned company based in Preston, Washington. Through nearly four decades of redefining the sparkling water category, Talking Rain has crafted a remarkable collection of full-flavored, better-for-you beverages, including the No. 1 sparkling water brand in the U.S., Sparkling Ice (also available in Caffeine and Energy), and Popwell, a cold-crafted prebiotic soda. Talking Rain drinks are enriched with vitamins and antioxidants and come in a delicious array of bold flavors. Talking Rain believes in sharing its success to support healthy communities, personal wellbeing, and greater inclusivity. We live life in full flavor and believe the world should, too. About K9s For Warriors Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization that provides trained Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma - at no financial cost to the Veteran. Backed by groundbreaking scientific research from the University of Arizona's OHAIRE Lab, the program demonstrates how Service Dogs can help mitigate symptoms of PTSD while simultaneously restoring confidence and independence. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. The organization is also dedicated to raising awareness about Veterans' mental health and driving policy-level reform. To date, K9s has paired more than 1,300 Veterans with life-changing Service Dogs and rescued more than 2,500 dogs. Media Contact: Alaina Bundy K9s For Warriors Public Relations Manager [email protected] Photos accompanying this announcement are available at Markets Insider and Business Insider Editorial Teams were not involved in the creation of this post. Sponsored Financial Content

Food Infotech
Apr 16th, 2026
Talking Rain Beverage Company unveils Sparkling Ice LIFE SAVERS Red, White and Blue variety pack.

Talking Rain Beverage Company unveils Sparkling Ice LIFE SAVERS Red, White and Blue variety pack. Talking Rain Beverage Company has unveiled the Sparkling Ice LIFE SAVERS Red, White, and Blue variety 12-pack, just in time for summer BBQs and America's 250th birthday, part of a new line of Sparkling Ice flavors that transforms the classic taste of LIFE SAVERS Candy into America's favourite zero-sugar sparkling water. The Red, White, and Blue pack extends Talking Rain's collaboration with the Mars brand LIVE SAVERS(R) by introducing two new candy-inspired flavors of Sparkling Ice: White Grape and Blue Raspberry. The pack also includes Sparkling Ice LIFE SAVERS Wild Cherry and Strawberry. As the Sparkling Ice LIFE SAVERS collection rolls out, everyone has a chance to rescue their day with flavor. Fans can participate in online sweepstakes to win a "Flavour Rescue" by American rapper and official Olympics hype man, Flavour. Fans can submit why they need rescuing for a chance to have Flavor Flav bring the flavor, helping them conquer the top of their to-do list with zero-sugar refreshment. "We knew Flavor Flav was the perfect partner for our Sparkling Ice collab with LIFE SAVERS because he has an innate ability to connect old school with a new era," said Lisa Holcomb, vice president of brand at Talking Rain. "We know that our consumers love to indulge in 'newstalgia', and thanks to our ongoing partnership with Mars, flavor fans can experience those classic candy flavors that spark joy and recognition, now reimagined as a sparkling water." When Sparkling Ice LIFE SAVERS debuted its first four flavors, fans flooded social media with enthusiastic reactions and soon began asking what flavor would come next. One social post perfectly captured the excitement: "I've been dying for them to make a blue razz!!! " Now that wish has been officially granted! With its Sparkling Ice LIFE SAVERS beverage collection, Talking Rain achieved an industry-leading milestone: creating brilliant green and blue sparkling beverages in a clear plastic bottle using only colours from natural sources. Available for a limited time, these unique flavors include Green Apple and Blue Raspberry. "Talking Rain is committed to creating better-for-you beverages that continuously push the boundaries of innovation," said Ken Sylvia, CEO of Talking Rain. "Working with brands like LIFE SAVERS allows us to give consumers even more reason to reach for Sparkling Ice. Our new Sparkling Ice LIFE SAVERS Red, White, and Blue variety pack makes the perfect pairing for a Fourth of July picnic, a poolside gathering, or an anytime refreshing treat." Rolling out to retailers and Amazon now, Sparkling Ice LIFE SAVERS Red, White, and Blue variety 12-pack comes in the iconic 17 fl oz tall skinny bottle with a wrap that mimics the original LIFE SAVERS candy tube, supporting the continued expansion of Sparkling Ice's full-flavoured sparkling water portfolio.

BNP Media
Mar 11th, 2026
Sparkling Ice Caffeine Launches Soda Shoppe Collection

Sparkling Ice Caffeine launches Soda Shoppe collection. Orange Cream, Root Beer and Cherry Cola join zero-sugar lineup. March 11, 2026 Talking Rain Beverage Company expanded its Sparkling Ice Caffeine lineup with a new Soda Shoppe collection, featuring three classic flavors: Orange Cream, Root Beer and Cherry Cola. Caffeinated Sparkling Ice Caffeine Soda Shoppe gives consumers a healthier alternative to classic sodas, with all the flavor and zero sugar. The new drinks are made with vitamins and antioxidants, naturally sourced colors and flavors and 70mg of caffeine. The first of the Soda Shoppe line, Sparkling Ice Caffeine Cherry Cola, launched last fall through an exclusive preview at Casey's convenience stores. The flavor has impressed consumers and taste-makers alike, even taking home a best new product award for its layered spice, surprising richness and soda counter nostalgia. The Soda Shoppe collection joins the current Sparkling Ice Caffeine lineup, including Black Raspberry, Blue Raspberry, Cherry Vanilla, Citrus Twist, Strawberry Citrus, Tropical Punch and Watermelon Lemonade. To support transparency and make it easier for consumers to track their caffeine intake, Sparkling Ice Caffeine packaging also prominently displays the caffeine content on every can. All three Soda Shoppe flavors are available now in 16oz cans on Amazon, and consumers can catch the retro revival as it rolls out nationally at major retailers and convenience stores. Looking for a reprint of this article? From high-res PDFs to custom plaques, order your copy today! JOIN TODAY to unlock your recommendations. Already have an account? Sign In

GlobeNewswire
Nov 5th, 2025
Talking Rain's Sparkling Ice recognized as Best Global Brand by 425 Business magazine readers

Talking Rain's Sparkling Ice recognized as Best Global Brand by 425 Business magazine readers. November 05, 2025 13:18 ET | Source: Talking Rain Beverage Company PRESTON, Wash., Nov. 05, 2025 (GLOBE NEWSWIRE) - Sparkling Ice(R), crafted by Talking Rain Beverage Company(R), has been named this year's 425 Business "Best Global Brand" by magazine readers. The recognition is part of the magazine's annual Best in Business Awards, which recognize outstanding companies across the Eastside business community. The category, new in 2025, highlights brands that make an impact beyond the local market. Sparkling Ice's recognition reflects Talking Rain's nearly forty years of dedication to crafting bold, refreshing flavors that resonate with consumers everywhere. Known for its zero-sugar lineup and iconic tall, skinny bottles, the brand has built a strong connection with fans through steadfast innovation and a commitment to making every sip feel like a celebration. "We're honored to be voted Best Global Brand by readers," said Ken Sylvia, chief executive officer at Talking Rain. "This recognition means so much because it comes directly from the people who know and support us. Our journey began here in Washington state, and it's inspiring to see how our brand continues to connect with audiences around the world." Since 2013, Sparkling Ice has been the no. 1 sparkling water brand in the U.S. and has expanded its reach to nine countries and regions. It continues to innovate, introducing fresh new flavors, exploring functional benefits and creating limited-edition releases. In 2025 alone, the brand announced three exciting collaborations, beginning with the Sparkling Ice(R) STARBURST(TM) RED PACK, followed by Sparkling Ice(R) mini cans featuring the Cuties(R) Lil' Zipper mascot, with mandarin and orange cream flavors and most recently Sparkling Ice Caffeine Cherry Cola. "Our team's passion for crafting high quality and delicious beverages continues to shape how we connect with people in the Pacific Northwest and beyond," said Veronica Blankenship, chief people and communications officer at Talking Rain. "Earning the Best Global Brand celebrates our commitment to living life in full flavor, and creating connections with every refreshing sip. This recognition is also a testament to our Rain Makers, the passionate team behind Sparkling Ice, whose dedication and creativity have made it possible to craft extraordinary better-for-you beverages year after year." For more information on Sparkling Ice, visit www.sparklingice.com. About Talking Rain(R) Beverage Company Talking Rain, the makers of Sparkling Ice(R), is a family-owned company based in Preston, Washington. Through nearly four decades of redefining the sparkling water category, Talking Rain has crafted a remarkable collection of full-flavored, better-for-you beverages, including the No. 1 sparkling water brand in the U.S., Sparkling Ice (also available in Caffeine and Energy), and Popwell, a cold-crafted prebiotic soda. Talking Rain drinks are enriched with vitamins and antioxidants and come in a delicious array of bold flavors. Talking Rain believes in sharing its success to support healthy communities, personal wellbeing, and greater inclusivity. We live life in full flavor and believe the world should, too. For more information, please visit www.talkingrain.com.