Candidate Experience Representative
Bilingual Spanish Preferred
Updated on 2/1/2023
Orlando, FL, USA
- 1+ years experience in a customer-facing role
- 2+ years experience in a similar support role
- Ability to maintain compassion and care for individuals
- Desire to innovate and improve your environment
- English & Spanish speaking needed
- A positive attitude and willingness to learn in a fast changing environment
- Excellent written and oral communication skills, with meticulous attention to detail to ensure communications are free of grammatical errors and typos
- Handle high volume of inbound phone calls and emails from candidates, resolving their questions with empathy and care
- Carefully review background checks and provide accurate responses to candidates
- Resolve report issues quickly to ensure we are delivering high quality reports within turnaroundtime deadlines
- Have fun working in a fast-paced, high contact volume environment
- Experience working with a CRM and/or CMS tool (Zendesk) is a plus
- Experience working in a remote setting is a plus
Automating professional background checks
Checkr powers people infrastructure for the future of work. With artificial intelligence and machine learning, Checkr's solutions make background checks faster—building a fairer future by designing technology to create opportunities for all.
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to 25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend, home office stipend
Company Core Values
- Humility: We are respectful and free from arrogance. We put the success of our employees over our company and are excited to learn from each other.
- Transparency: We trust each other to communicate the good and the bad as it relates to doing our best work. We aren’t afraid to voice our opinions and are receptive to feedback.
- Grit: We are passionate and hustle to raise the bar. We persevere through our challenges and grow from our failures.
- Ownership: We strive for thoughtful impact, take pride in our work, and hold ourselves accountable. We step up and take on new challenges to help further the success of the company.
- Connection: We genuinely care about each other and understand that our people are our power. We celebrate our lived experiences and enjoy helping and supporting each other.