Control Manager

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

As a Control Manager Associate within the Control Management team, you will lead evaluations of control design and performance, and validate issue remediation related to Regulatory, Audit, CCOR, and Business findings. You will collaborate with business units and other organizations to understand the risk and control environment, and facilitate meaningful discussions about control gaps and issue resolution solution. 

Job responsibilities:

• Analyze issue root cause and confirm remediation of the issue has occurred based upon action plan activities.
• Facilitate meetings with business owners and other partners to conduct evaluation, deliver results and influence sustainable control enhancements.
• Support evaluation and remediation feedback in writing with logical arguments for findings and sufficient evidence to withstand 3^rd party scrutiny. 
• Maintain flexibility and be able to adapt to a consistently changing business environment; be able to quickly and effectively assess impacts and capitalize on change.
• Develop meaningful and effective working relationships; partner with colleagues across the business and the Controls organization and encourage collaboration.
• Demonstrate leadership and teamwork to ensure goals are achieved for timely evaluation of controls and validation of issues in scope.
• Find opportunities for process improvements and ability to communicate feedback to management. 
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

Required qualifications, capabilities and skills:

• Bachelor’s degree or equivalent experience required.
• 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance.
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Demonstrated ability to manage multiple assignments and achieve deadlines and deliver quality results within a team environment. 
• Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues. 
• Proven ability to build strong partnerships with key stakeholders, and collaborate with business and control organization. 
• Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary.