Senior Academic Program Coordinator

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. Understanding how the brain works is one of the biggest puzzles left for science to solve. Answers to critical questions in neuroscience lie at a pivotal intersection between biology, cognitive psychology, computer science, statistics and engineering – areas where Carnegie Mellon University excels.

The Neuroscience Institute (NI) was launched to bring together faculty and staff from across the University to conduct multi-disciplinary work to advance the state of brain science.

We have an opening for a Senior Academic Program Coordinator at the Pittsburgh campus. We are looking for a dynamic individual to add to our team. You will provide administrative and programmatic support to a new Masters program within NI. We are seeking a highly motivated and reliable individual who excels at multitasking. This is an exciting opportunity to serve in a role that has a direct impact on our students and academic community.

Core Responsibilities:

• Maintain program records, reports, student records and associated databases.
• Prepare reports and provide information to faculty, advisor or other departments (i.e. student status, course placement, major declarations, transfer credit review, enrollment etc.)
• Interact with students regarding registration, academic processes and related issues and/or direct students to appropriate contacts or resources.
• Provide administrative support during the admissions process by ensuring application materials are complete and organizing materials for faculty review and decision process.
• Coordinate onboarding of incoming Masters Students.
• Provide course scheduling support by using department and university systems to schedule various course meetings.
• Collects and updates course descriptions, orders textbooks, and communicates academic system deadlines or requirements.
• Help coordinate and maintain course information in Canvas, the University’s learning management system.
• Participate in the planning and implementation of student activities and events including the NI Diploma Ceremony; attendance at the annual department ceremonies during Commencement weekend is a requirement of this position.
• Coordinate advertising, fairs, faculty meetings, graduate milestone presentations, etc.
• Work with counterparts in other departments and other campus constituents to ensure smooth operations.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. This role requires a strong attention to detail and a proactive approach to ensuring the program runs smoothly and effectively. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Associates degree or equivalent combination of training and experience, Bachelors degree preferred
• 3+ years of related experience with office administration and customer service processes or applications
• Experience working across teams and supporting multiple functions and people
• Proven solid understanding of office processes, and student/academic management systems and procedures preferred
• Excellent interpersonal, analytical, organizational, reasoning, and problem-solving skills
• Ability to interact effectively with a diverse faculty, staff, and student body
• Excellent verbal and written communication skills
• Microsoft Office and Google Suite Skills
• Proven ability to work effectively on a team that cultivates a versatile and collaborative professional environment.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insuranceas well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Program Support and Coordination

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information: