Quality Assurance Project Manager

PTW is seeking an experienced Project Manager with a solid track record of managing the creation, management, and delivery of quality products from start to finish. This is a key role supporting our delivery teams with a range of tasks, projects, and initiatives. As the Project Manager, you will own and manage the global portfolio, delivering improvements in onboarding, operations, technology, processes, and procedures. You’ll help drive consistency and best practices that will benefit our clients, working with internal resources, stakeholders, and external partners. You will also work closely with clients and internal teams to ensure client satisfaction and retention. Ideal candidate would be passionate about games, have a strong quality mindset from a consumer perspective and is a collaborative leader. Is this you? 

What you’ll be doing 

• Drive the implementation of multiple project initiatives, working closely with cross-functional teams and resources to achieve milestones within established timeframes. 

• Establish and implement best practices for organization, reporting and support of key delivery processes for the program. 

• Capture and communicate program-related business, functional and creative information to project stakeholders and senior management. 

• Leads key projects and initiatives for delivery operations. 

• Facilitate and coordinate key project and program meetings. 

• Manages client on-boarding process and deliverables, coordinating with all supporting teams. 

• Helps prepare business cases and other documents in support of key initiatives. 

• Effectively manages issues, risks, and dependencies. 

• Ensure lessons learned are documented and implemented. 

• Define ‘best practice’ methodologies with other Project Managers for future projects which span multiple lines of business. 

What we’re looking for 

• 3-5 years of relevant experience in a Project Management or similar role in the Video Games or related industry. Experience in outsource environment a plus. 

• Excellent proficiency in English is essential, as the role involves comprehending and interpreting internal documentation from our esteemed international clients. 

• Effective relationship builder and collaborator both with clients and internal stakeholders. 

• Proven ability to manage multiple projects, resources and deliverables across different functions and locations globally. 

• Excellent English communication skills, written and verbal, French language is an asset. 

• Ability to deal with ambiguity and work under pressure. 

• Ability to deal with competing priorities. 

• Resourceful, with a proactive and problem-solving nature. 

• Project management and PMO experience. 

• Ability to operate in the time zone required for a specific client or project. 

• Exhibit basic proficiency in French to facilitate communication and collaboration when required. 

Nice to have 

• Excellent understanding of full software localization cycle including translation, LQA and audio. 

• Project management certification, i.e. PMP, ACP, etc. 

Competitive Salary

Medical, dental, vision, 401K with matching

Who we are 

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.   

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com