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Full-Time

Partner Support and Operations Specialist

Confirmed live in the last 24 hours

Via

Via

1,001-5,000 employees

Digital transportation solutions and consulting services

Consulting
Automotive & Transportation
Healthcare

Compensation Overview

$65k - $75kAnnually

Junior, Mid

New York, NY, USA

Based in the NYC area.

Category
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Requirements
  • Minimum of 1-3 years of work experience
  • Bachelor’s Degree
  • Based in the NYC area
Responsibilities
  • Become an expert on Via – develop a nuanced understanding of our technology, use cases, and best practices to be able to resolve partners’ issues
  • Prioritize operational issues and provide technical, specific, and strategic responses in an efficient manner
  • Work with various Operations, Product, and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement
  • Nurture close relationships with partners to become a trusted advisor

Via improves transportation systems by creating efficient digital networks for various clients, including urban and rural residents, corporate employees, students, and patients. Their TransitTech technology offers flexible and cost-effective mobility solutions, streamlining operations and enhancing convenience. Via also provides planning and consulting services through their Remix platform, along with the Citymapper for Cities app for passenger insights. The company's goal is to leverage digital technology to enhance transportation efficiency, reduce costs, and improve the overall rider experience.

Company Stage

Series G

Total Funding

$1.1B

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

3%

1 year growth

10%

2 year growth

17%
Simplify Jobs

Simplify's Take

What believers are saying

  • Via's recent $110 million funding round at a $3.5 billion valuation indicates strong investor confidence and potential for significant growth.
  • Partnerships with organizations like Toyota Mobility Foundation and King County Metro highlight Via's ability to collaborate effectively and implement innovative transit solutions.
  • The acquisition of Citymapper positions Via to offer a more integrated and user-friendly transit experience, potentially increasing user adoption and satisfaction.

What critics are saying

  • The highly competitive nature of the TransitTech sector means Via must continuously innovate to maintain its market position.
  • Integration challenges with newly acquired companies like Citymapper could lead to operational inefficiencies and delays.

What makes Via unique

  • Via's TransitTech technology offers highly configurable and flexible mobility solutions, setting it apart from traditional, rigid transportation systems.
  • The acquisition of Citymapper enhances Via's end-to-end TransitTech solutions, providing comprehensive passenger insights and stronger transit networks.
  • Via's focus on diverse sectors, including healthcare and corporate shuttles, broadens its market reach beyond typical urban transit solutions.

Benefits

Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.