Operations Manager

Primary location: Livermore, CA
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 
The estimated base salary range for this role is “$145,000 to $175,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Moz Designs, Inc., a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. 
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
​

Reporting to the Plant Manager, the Operations Manager leads all manufacturing, logistics, and warehouse operations for the Livermore facility. The role is accountable for delivering safe, efficient, and cost-effective operations while achieving customer, quality, productivity, and financial objectives. Through leadership of Production Supervisors and operational teams, the incumbent drives continuous improvement, workforce development, and operational excellence while ensuring compliance with safety, environmental, and quality standards. Success is measured through strong performance in safety, service, productivity, cost management, employee engagement, and customer satisfaction.

What’s in it for you?

• Lead a high-impact manufacturing operation — Own safety, productivity, quality, and profitability for a key facility.
• Drive real operational transformation — Lead Lean, continuous improvement, and growth initiatives that make a measurable difference.
• Build and develop high-performing teams — Shape leadership talent, workforce strategy, and a culture of accountability and excellence.

 What does an Operations Manager do?

Operations Leadership & Performance

• Accountable for achieving plant safety, quality, delivery, productivity, and cost performance targets through effective leadership of production, logistics, warehouse, and maintenance operations.
• Leads production execution to meet schedule attainment, on-time delivery, lead-time, inventory, and customer service objectives.
• Monitors and drives improvement in key operational metrics, including labor productivity, throughput, scrap, rework, downtime, and overall equipment effectiveness (OEE).
• Establishes staffing plans and workforce deployment strategies to support operational requirements while meeting labor cost and productivity objectives.
• Ensures production capacity, resources, and organizational structure align with business demand and operational goals.
• Develops and implements action plans to address performance gaps and achieve annual operating plan commitments.

Safety, Quality & Compliance

• Champions a safety-first culture and is accountable for achieving plant safety objectives, including injury reduction, near-miss reporting, corrective action completion, and regulatory compliance.
• Ensures compliance with environmental, health, safety, and quality management systems and drives continuous improvement in safety and quality performance.
• Drives continuous improvement in product quality, defect reduction, customer complaints, and cost-of-poor-quality metrics.

 Lean Manufacturing & Continuous Improvement

• Leads Lean Manufacturing and continuous improvement initiatives that improve safety, quality, delivery, capacity, and cost performance.
• Sponsors Kaizen events, 5S programs, and process improvement activities to eliminate waste, improve workflow efficiency, and increase operational effectiveness.
• Establishes performance management systems and visual controls to track results and drive daily accountability across the operation.
• Identifies and implements process improvements that enhance operational efficiency, scalability, and customer responsiveness.

Financial & Business Performance

• Develops and manages departmental operating budgets to achieve productivity, cost, and profitability objectives.
• Monitors labor, material, inventory, maintenance, and overhead costs, implementing actions to improve financial performance while maintaining service and quality standards.
• Supports capital planning initiatives by identifying operational improvement opportunities, developing business cases, and leading implementation of approved projects.
• Utilizes operational and job-costing data to improve estimating accuracy, product profitability, and business decision-making.

People Leadership & Talent Development

• Builds a high-performing operations organization by setting clear expectations, establishing accountability, and developing supervisory and frontline leadership capabilities.
• Leads workforce planning, succession planning, talent development, and employee engagement initiatives to ensure organizational readiness and business continuity.

Cross-Functional Leadership

• Collaborates with Supply Chain, Engineering, Quality, Maintenance, Customer Service, Estimating, Project Management, and Sales teams to achieve business objectives and improve customer satisfaction.
• Communicates operational performance, risks, and improvement opportunities to plant leadership and business stakeholders.
• Supports implementation of strategic business initiatives, new product introductions, capacity expansion projects, and operational transformation efforts.

 Supervisory Responsibilities

• Directly supervises the following roles: Production Supervisors (2), Production Planner (1)

 Required Qualifications

• Bachelor’s degree in business administration, engineering, or a related technical field.
• 7+ years’ manufacturing operations experience.
• 3+ years leading supervisors or equivalent operational leaders.

What will make you successful?

• Experience with quality management systems.
• Experience with the development of new products.
• Demonstrated experience and results in leading organizations through change.
• Strong leadership skills with the ability to build, develop, and hold teams accountable for achieving safety, quality, delivery, productivity, and cost objectives.
• Demonstrated ability to lead continuous improvement initiatives using Lean Manufacturing, Six Sigma, Kaizen, or similar methodologies.
• Experience conducting incident investigations and implementing corrective actions using structured problem-solving methodologies such as RCFA and 5-Why.
• Strong financial acumen with the ability to manage budgets, labor costs, productivity metrics, and operational performance measures.
• Proficiency with Microsoft Office applications and ERP/MRP systems; SAP experience preferred.
• Ability to manage multiple priorities in a fast-paced manufacturing environment while maintaining a focus on results.

What will make you stand out?

• Experience in metal manufacturing processes
• LEAN and/or Six Sigma certification

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:  sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.     Office Environment – This position operates in a professional office environment and is not exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. No PPE is required.

 2.     Plant Environment – This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

About Moz Designs, Inc.

Móz Designs, Inc., a wholly owned subsidiary of Armstrong World Industries, specializes in manufacturing unique architectural metal products for a multitude of industries within the commercial sector. We are also expanding into new markets, both residential and other owner-driven businesses. Our diverse metal products include column covers, feature walls, room dividers, and canopies along with a new line of metal artwork and decorative metal laminates. We are 30+ years in the Bay Area.

About Armstrong World Industries, Inc.

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

Engaging a diverse, purpose-driven workforce;
Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
Being a catalyst for change with all of our stakeholders; and
Making a positive difference in the environments and communities we impact.

Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!