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Bilingual Membership Specialist, Rosetta Stone (Spanish)
Posted on 6/22/2022
INACTIVE
Locations
Raleigh, NC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Research
Sales
Salesforce
Requirements
  • Bachelor's Degree
  • Bilingual in English and Spanish, both verbal and written
  • 2+ years experience with call center-style phone support
  • Energetic, positive, mature person who works well independently and as part of a team
  • Excellent verbal and written communication skills
  • Self-motivated, detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
Responsibilities
  • Provide exceptional service and support to prospective customers, both in English and Spanish
  • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
  • Effectively communicate key product features and benefits to customers via phone and email
  • Process customer credit card payments
  • Initiate customer transfers to technical or customer support staff
  • Complete related projects successfully and promptly
IXL Learning

501-1,000 employees

Online lessons for K-12 subjects
Company Overview
IXL is passionate about improving learning for all. They apply technology in thoughtful and innovative ways to unlock students' innate curiosity, creativity, and desire for knowledge.
Benefits
  • 100% paid medical, dental, and vision
  • Matching 401K retirement plan
  • Flexible paid time off and sick days
Company Values
  • Passionate - We strive to create a work environment where all employees are united in our goal to delight and impress our customers, and to foster a culture that helps all IXLers thrive.
  • Tenacious - We seek out learning opportunities for ourselves, understand that feedback and mistakes are part of the process rather than something to fear, and embrace a growth mindset.
  • Authentic - We are authentic, kind, and honest in our interactions with our colleagues. We ask questions and listen to each other. And, we have fun and find joy in our work and collaborations.