Client Partner
Remote
Posted on 7/19/2023
INACTIVE
Nexient

201-500 employees

US-based Agile software services and development firm
Company Overview
Nexient, now known as Launch by NTT DATA, stands out as America's largest 100% US-based Agile software services firm, offering a unique blend of Silicon Valley innovation, scalable delivery, and onsite collaboration. Recognized as a Gartner Cool Vendor and HFS Hot Vendor, it is the only US tech firm to make IAOP's Top 100 Outsourcers in the World for three consecutive years, demonstrating its industry leadership. The company's expertise spans across Agile development, product management, UI/UX, quality engineering, DevOps, and cloud enablement, making it a comprehensive solution for enterprise mobility.
Consulting

Company Stage

N/A

Total Funding

$13.9M

Founded

2009

Headquarters

Plano, Texas

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

-15%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Requirements
  • 4+ years' experience in consulting or IT services industries sales
  • 4+ years of experience in one or more of the following areas: strong technology solution definition and delivery in a consulting role; account management and business development experience in the services industry; and depth in one or more vertical industries
  • 4+ years of experience leading and managing teams to successful outcomes
Responsibilities
  • Lead multiple accounts revenue & gross margin growth, targeting $5-25M depending on CP level
  • Actively collaborate with Sales to hunt for new accounts, targeting 1-10 new logos depending on CP level
  • Leverage Sales support, ensure clear GTM messaging across accounts
  • Ensure strong client relationships, CSAT, business value realization
  • Set client expectations around the value NTT DATA will deliver and manage the team to exceed those expectations
  • Actively lead, coach & support matrixed delivery teams on accounts
  • Groom delivery and client partner talent to scale accounts as appropriate
  • Actively participate in SLT & other matrix support & improvement efforts
  • Lead and deliver all programs successfully for customer engagements
  • Effectively position NTT DATA as the client's partner for defining and delivering innovative technology solutions at the speed of a startup
  • Manage team expectations and delivery related escalations; Build key talent and leadership within the engagement teams
  • Drive adherence to the NTT DATA Delivery Process as part of standard delivery management
  • Revenue growth
  • Account margin
  • Total revenue - target between $5M - $25M (to be achieved over a period of years)
  • Customer satisfaction - as defined by referenceable clients who actively provide referrals
Desired Qualifications
  • Must be able to resolve issues and manage escalations within engagement teams and directly with the client
  • Ability to engage and build relations with senior leadership at Fortune 500 organizations. CP must be able to drive and lead business discussions with domain solutions support from practice managers
  • Strong skills in managing P&L for an organization
  • Excellent communication to communicate at all levels and presentation skills
  • Strong networking skills
  • Attributes include strategic thinking, teamwork, ability to influence, strong analytical and problem-solving skills, a high level of professionalism and strong attention to detail