Full-Time

Clinical Programs Specialist

Posted on 9/26/2025

Capital Rx

Capital Rx

501-1,000 employees

Enterprise pharmacy benefits management platform

Compensation Overview

$55k - $65k/yr

Remote in USA + 1 more

More locations: New York, NY, USA

Remote

Hybrid option available for candidates local to NYC area.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Customer Service
Requirements
  • Active, unrestricted pharmacy technician license
  • 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience
  • 1+ year of customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
  • Ability to balance multiple complex projects simultaneously with minimal direction
Responsibilities
  • Work with the Clinical Programs team to triage incoming clinical programs calls, schedule appointments for consultations and conduct outreaches to prescribers, pharmacies, and members
  • Lead administrative and operational tasks to support the implementation of clinical programs, including but not limited to Capital Rx’s pharmacogenomics, MTM (Medication Therapy Management), lower cost alternative solutions, opioid safety edits, cost containment, and other clinical initiatives as needed
  • Manage and maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates
  • Support reporting requirements, monitor claims, and ensure communication amongst all stakeholders including internal and external partners
  • Identify, document, and effectively communicate issues to appropriate internal stakeholders ensuring customers receive quality care and resolution meets all health and safety standards
  • Work collaboratively with internal business and clinical partners to support clinical program initiatives as required
  • Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast paced, startup environment
  • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies
  • Uphold general business needs and operations as required
  • Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Desired Qualifications
  • Medication Therapy Management (MTM) experience preferred
  • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint
  • Experience with Confluence, Jira, Tableau, Salesforce
  • Highly detail-oriented and analytical
  • Bilingual- Spanish preferred

Capital Rx is an enterprise healthcare technology company that builds electronic healthcare infrastructure to improve drug price visibility and patient outcomes. It operates Judi®, a cloud-native health platform, and supports Unified Claims Processing™ and Judi Health™, along with a Single-Ledger Model that increases price visibility and reduces price variability. Judi connects the entire pharmacy ecosystem for millions of members in Medicare, Medicaid, and commercial plans. Unlike competitors that may offer point solutions, Capital Rx combines a cloud-native platform, unified claims processing, health data modules, and a consistent pricing ledger to streamline pharmacy benefits. The company’s goal as a public benefit corporation is to reimagine pharmacy benefits administration and rebuild trust in healthcare by making drug pricing clearer and more predictable.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$162.4M

Headquarters

Cambridge, Massachusetts

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital Equilibrium level-funded product expands addressable market to municipalities.
  • Amino Health acquisition integrates AI care navigation across 60 million covered lives.
  • Prime Therapeutics alliance extends platform reach to 50 million Americans nationwide.

What critics are saying

  • Prime Therapeutics gains exclusive platform access, enabling competitive replication within 12-24 months.
  • Judi Health rebranding dilutes PBM focus as resources shift to medical, dental, vision.
  • Rapid scaling to five million lives strains infrastructure, risking service disruptions and churn.

What makes Capital Rx unique

  • 100% rebate pass-through and flat-fee pricing eliminate PBM conflicts of interest.
  • Enterprise Health Platform consolidates pharmacy, medical, dental, vision administration.
  • Five million contracted lives with one million active members by January 2026.

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Benefits

Hybrid Work Options

Company News

Business Wire
Feb 12th, 2026
Judi Health names John Nicolosi as CAO following $400M funding round

Judi Health has appointed John Nicolosi as Chief Administrative Officer to lead its newly established Administrative Services function. Nicolosi will oversee client-facing operations including implementation, client services, customer care and government programmes. Nicolosi brings over 20 years of healthcare and pharmacy benefit management experience, with a track record in driving organisational growth and client satisfaction. He previously held multiple leadership roles overseeing large-scale implementations and clinical strategy. The appointment follows Judi Health's significant expansion, including over 80 new partnerships, a $400 million funding round, and the launch of its unified pharmacy and medical claims adjudication platform. Nicolosi holds a Doctor of Pharmacy degree from Midwestern University and a bachelor's degree from the University of Illinois.

Business Wire
Nov 25th, 2025
Capital Equilibrium Launches a New Level-Funded Pharmacy Benefit Program Powered by Capital Rx

Capital Equilibrium launches a new level-funded pharmacy benefit program powered by Capital Rx. * Leveraging Capital Rx's spread-free, full pass-through pharmacy benefit model, Capital Equilibrium is bringing Rx cost savings and renewal stability to the self-funded municipality and commercial markets Introducing Capital Equilibrium, a level-funded pharmacy benefit product powered by Capital Rx. NEW YORK-(BUSINESS WIRE)-Capital Rx, Judi Health's transparent pharmacy benefit management (PBM) line of business, is powering a new level-funded product, Capital Equilibrium. Unlike legacy level-funded products, Capital Equilibrium leverages Capital Rx's full pass-through model, clinical programs, and contact center for member care - all powered by modern enterprise health technology (Judi(R)- to offer clients a combination of cost savings, flexibility, and budgeting security. "What I love about this new option for pharmacy benefits is that it's powered by Capital Rx's transparency and gives municipalities and employers an opportunity to shop for a better deal - one that works for their group." - Mike Miele, FSA, MAAA Share "The skyrocketing health insurance premiums we're seeing across the country are in no small part due to rising spend on the medicine people need," said Justin Leader, President and Chief Executive Officer of BenefitsDNA, a Pennsylvania-based employee benefits advisory, brokerage and consulting firm. "This problem predates concerns about tax credits expiring. Municipalities and other entities with fixed budgets or an inability to assume the risk of extremely volatile benefits expenses have dealt with compounding costs for years. Now, New Jersey's state benefit plans, for example, must worry about 30% - 60% rate increases for medical and pharmacy premiums, respectively?[2] We've reached a breaking point." By partnering with an A-rated stop-loss carrier for reinsurance and Capital Rx for conflict-free pharmacy benefit administration, Capital Equilibrium can bend the curve for plan sponsors through its unique features across all 50 states and provide: * A fixed monthly payment plan covering expected claims, administrative fees, and stop-loss, with these monthly amounts often below market rates * Stop-loss insurance to back claims exceeding monthly amounts, offering cost control for claims covered by the policy * A fair pricing structure that eliminates the traditional PBM gameplay around discounts and rebates, which often results in overstated, unachievable savings expectations * Individualized client reporting * The option to participate in a risk-sharing program to share in any gains or losses related to stop loss coverage * An experience refund or rate credit after the end of the plan year if claims are better than expected * 24/7/365, U.S.-based, multilingual, award-winning call center support to plan members "This is a very price-sensitive market, and we believe that Capital Equilibrium is the most competitive and flexible level-funded solution," said Mike Miele, FSA, MAAA, Senior Vice President of Insured Services, who oversees the new product. "When we underwrite the program and quote the actual fees, we show people what they're spending now, what we think the costs will be - including expected rebates, which are 100% passed-through - and the amount that they will pay every month. We essentially lock in savings with a stop-loss policy. And if the experience comes in better than expected, the employer receives a dividend, a refund, or a 'credit' toward the premium for the following year. There are so many ways we can craft this and work with employers - that's a true benefit." For more information about Capital Equilibrium, please visit: www.judi.health/solutions/level-funded-pharmacy-benefits Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health(TM), which offers full-service health benefit management solutions to employers, TPAs, and health plans, and * Judi(R), the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.

Yesil Science
Jun 11th, 2025
Capital Rx Expands Offerings with Acquisition of Amino Health

Capital Rx expands offerings with acquisition of Amino Health.

Venture Capital
Jun 11th, 2025
Capital Rx Acquires Amino Health to Launch Judi Care, a Revolutionary Care Navigation Solution

John Asalone, CEO of Amino Health, will join Capital Rx as Executive Vice President of Judi Care, accelerating the mission to simplify the consumer healthcare journey.

PR Newswire
Jun 10th, 2025
Capital Rx Acquires Care Navigation Company Amino Health

With Amino Health, Capital Rx launches Judi Care, a next-generation care navigation solution that helps health plan members avoid the pitfalls of the overly complex U.S. healthcare systemNEW YORK, June 11, 2025 /PRNewswire/ -- Capital Rx, Inc. , the enterprise health technology company, today announced the acquisition of Amino Health and its comprehensive health navigation platform. Amino Health will become Capital Rx's care navigation solution, Judi Care, extending Capital Rx's enterprise platform capabilities to nearly 60 million covered lives across the company's portfolio. With Amino Health, Capital Rx now offers employers all the components needed to create a holistic benefits plan design and address barriers to care that impact millions of Americans.1"Outdated technology, stale provider directories, and misaligned incentives should never encumber a patient's care journey. With Judi Care's data-first, AI-driven patient navigation solution, we are bringing our clients the level of transparency and control required to engage and empower plan members to seek the best possible care when needed," said AJ Loiacono, Co-Founder and Chief Executive Officer, Capital Rx

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